Empty second homes are delaying Devon properties from getting gas restored
Carl Eve www.devonlive.com
Empty second homes where owners are miles away and unreachable may cause delays to gas supplies being restored.
As thousands of homes across the south Devon area continue to struggle without gas, just as the mercury drops thanks to a cold weather front, teams of workers are having to go building to building to ensure the supply can be safely switched back on.
Since January 3, when a gas main was damaged by what Wales and West Utilities called a “third party” in a field at Belle Hill, near Kingsbridge, engineers have worked around the clock to try and get supplies back to homes.
The firm said that by the evening of January 4, engineers had already visited 90 per cent of the properties affected.
The company explained that although the main repair was now finished, the process of safely restoring gas to individual properties was still ongoing.
It added that workers must visit every property twice – once to turn the gas supply off and then, when the network is ready, a second time to turn it back on and relight appliances.
However, thanks to an increase in holiday homes and second homes in parts of South Devon, this means that there is no immediate access to some residential properties.
A spokesperson for Wales and West Utilities explained today [January 5] that places like Salcombe – which, according to parish records, has 574 second homes and 299 holiday lets, 45.3 per cent of the total dwellings in the parish – the owners are not present.
They said the firm had put out a plea to local letting agencies, estate agents, and keyholders to get in touch with the firm “so that we can arrange access to any properties that they may be responsible for.”
The spokesperson said they had had a “really good response to that, so we’d have to thank people who’ve responded – but obviously it’s still important that we get to visit these properties as well as part of restoring a supply.
“What it means, we need to keep sending engineers back to these properties to try and gain the access so that we can isolate the supply.
“So that means they’re not able to be focussing on restoring supplies to other customers.
“It just delays us getting the kind of number of properties that we need isolated before we can commence the safe restoration of the properties.”
In a later update on Monday evening, a spokesperson added: “Since early this morning, our teams have been working tirelessly to restore supplies to customers impacted by the third-party damage caused to our gas main near Kingsbridge.
“We have over 100 engineers – many drafted in from elsewhere across our network – working across the areas to restore supplies as quickly as possible.
“This afternoon, we completed the restoration of supplies in Malborough. The only properties remaining are those where there has been nobody at the property when we have called. We have tried these properties on a number of occasions and have left a card with information on how to contact us. We will arrange for an engineer to call to restore the supply to those individual properties as soon as contact is made with us.
“We have also made good progress in Kingsbridge today. Our engineers have been working their way around the properties there, and they will continue to work late into this evening restoring supplies, before continuing again first thing tomorrow morning.
“In Salcombe, thanks to the positive response we have had today to our plea to access the empty properties there, we are now in a position to be able to begin commissioning the gas network. Firstly, we will need to monitor ‘no access’ properties to ensure that there are no gas escape traces within these properties. Once we are satisfied that there are no escapes, we will then be able to commence the process of restoring supplies.
“We continue to appreciate everyone’s patience as we work to restore supplies and value people’s continued support in enabling us to gain access to their properties.”