South West Water faced EDDC Scrutiny Comittee on Wednesday 1 February

Ahead of the meeting EDDC posed 12 searching questions, see below.

The key strategic questions concern: whether or not sewage handling capacity (divided by SWW into “Hydraulic” and “Treatment”) is at, or near, capacity; and why SWW, a statutory consultee, never appears to object or raise concerns to planning applications that will clearly add to waste water flows within the network.

Cllr Geoff Jung revealed the existence of a report commissioned in 2010 jointly by Exeter, Teignbridge and East Devon councils providing an independent assessment of future strategic sewage needs. Remember that EDDC’s last strategic plan dates from 2013, after that report was published. 

Owl understands that this report indicated widespread capacity problems to the east of the Exe. This is something obviously crucial to development within the whole EDDC area.

This report is still a “live” planning document in Exeter, but not, it seems in EDDC.

[This raises the question: was someone asleep on their watch during the Tory “jobs led, policy on” build, build development strategy, the consequences of which, in terms of housing targets, we are still living with?]

This is something EDDC leader Cllr Paul Arnott said he wanted answers to.

It was a long meeting, recorded on the EDDC Youtube channel in three sections. Recordings of the question and answer sections of the meeting can be found here: Part 1 and Part 2. A third part records the subsequent discussion by councillors.

Owl’s instant takeaway is that SWW appeared evasive and seemed to think that their “Water Fit” reporting system (that excludes discharges into rivers) was the answer to many of the issues.

Councillors generally appeared dissatisfied with many of SWW responses.

Owl will report at greater length in due course.

Questions for South West Water (SWW)for East Devon DC Scrutiny Committee 1/2/24 

1) In 2023 there were ten non-permitted spills from SWW assets that affected East Devon Bathing Waters. Communication from SWW is highly inconsistent, with an apparent reliance on the Environment Agency (EA) to notify Environmental Health Colleagues due to shellfish beds. The notifications to the EA are often hours after the original incident and do not take into account the Council’s beach management function. Why is communication from SWW so inconsistent and how can you ensure you alert our beach safety officer immediately when there is a non-permitted spill affecting one of our bathing waters, rivers, or beaches? 

2) It was particularly disappointing to read in the media in reference to the spill on the 5th and 6th of January 2024 at Exmouth, that SWW were saying that advising the public of spills was the responsibility of beach managers. SWW had not notified EDDC that a second pipe burst had taken place or to work together to manage this issue. Why were we not informed of this occurrence? 

3) When there was a manhole ‘blow off’ and discharge at the Hamm, Sidmouth on 4/12/23, it was reported to the EA as being ‘minor with no significant release of effluent’. However the entire river walk some 100m long was full to knee deep with discharge? Please can you clarify SWW definitions of the levels of discharge. 

4) Have the uprated pumps installed in Exmouth resulted in more breaches/bursts (due to increased flow rates)? Is this an issue you recognise and is it related to aging infrastructure? If so what specifically are you doing about it? 

5) Is the combined system at its capacity? If not, why are we seeing more s pills (consented and unconsented) and what are you doing about this specifically?

 6) In the Water fit document you say that you are working towards no more than 20 permitted discharges per bathing water per year. In 2022 you claimed that good progress had been made in this regard. Why in 2023 was this progress lost? For example, Exmouth had 40 discharges in 2023 vs 19 in 2022. Was this related to 2023 being a ‘wetter’ year and if so are you reviewing your conclusion that progress is ‘being made’ as it seems reliant on the weather? 

7) Why have all EDDC bathing waters exceeded the ‘no more than 20 permitted discharges’target in 2023 (Sandy Bay 21, Exmouth 40, Budleigh 44, Sidmouth 28, Beer 32, Seaton 31). What specifically are you doing to reduce discharges at our beaches going forward? Will SWW be subject to any punitive measures for breaching this target?

 8) In regard of the updates issued by Beach Live/Water Fit what does it actually mean when an Event Duration Monitoring sensor is put in maintenance status? Given that many of these occur during the hours of darkness and high tide making it clear no actual maintenance is occurring?

9) SWW state that the discharges from combined sewer outfalls are not sewage but ‘stormwater’. Given that the any discharge from a sewer is by definition ‘sewage’ how do you justify this? Whilst the overflow may be due to storm water, it is mixed with sewage and will pick up contaminants from this. 

10) Can you explain why there have been spikes in E. Coli and Enterococci bacterial load at Exmouth following these ‘discharges of storm water’ ? data here Open WIMS data

11) We are concerned that SWW do not raise concerns with planning applications which will clearly add to wastewater flows within a network which clearly cannot cope. In relation to this: 

a. From previous Scrutiny meetings we understand that there are 12 SWW officers commenting on planning applications that affect SWW assets. What is the process for deciding which applications to comment on? 

b. How does SWW consider the cumulative effect of separate applications on the sewerage system? 

c. How does SWW take this information and plan for infra structure improvements and capacity building? 

d. What are your plans to stop spills and ensure there is capacity in the network for future property growth? Please note: Our Planning Committee have previously asked for information from SWW on connections capacity and network upgrades with no response. 

12) There were over 4000 tanker movements in Exmouth in 2023. Why are you tankering Sludge from Kilmington STW to Maer Lane STW Exmouth, rather than to the STW at Countess Weir which has significantly better road access?

2 thoughts on “South West Water faced EDDC Scrutiny Comittee on Wednesday 1 February

  1. We must remember that SWW is a business and its main requirement is to make profits.

    Its drive to make customers use less water would have a detrimental effect on those profits. Naturally the users would like to reduce their costs and the installation of a water meter can help. Of course it helps if you kneel down in the road to peer down a hole to take the meter reading regularly. I doubt most of us do. Anyway the proof is in the bill.
    If most of us reduce our consumption to reduce our costs the consequence would be less profit for SWW and this, in turn, would necessitate a rise in the cost of supply to maintain profit levels. Unless of course they could increase the number of customers. This might explain why SWW doesn’t raise objections to the building of new property. Increased income without increased costs sounds like a sound business plan.

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  2. East Devon is now revising its local plan. I find it amazing that the 2010 strategic sewage needs study has not been a pivotal starting point for this.

    This meeting gives me no confidence in our planning officers who seem to have buried a key report.

    Where did SWW think the sewage for 20,000 homes is going to go? When are they going to put their hands up to object?

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