” … When a public body focuses upwards to the paymasters and policymakers, rather than downwards to the people it serves, it’s obvious who will suffer, however much the policymakers believe they have the best interests of the people at heart.
One answer is to sort out the architecture of accountability so that priorities are transparent and unchallengeable. That may matter just as much, perhaps more, than holding people to account for failings after the event. It may stop disasters happening.”
East Devon Watch 