From a correspondent:

Very helpful once they have announced that they expect the public to pay for the infrastructure backlog. An invitation to a meeting for which registrations are now closed.

Email – note the date

From: Pennon Group Plc <donotreply@linkshareholderinformation.co.uk>

Sent: Tuesday, 3 October 2023, 06:36:07 BST

Subject: Pennon Group Plc: Our Plan for Change 2025-30. We’re Doing This.

Dear WaterShare+ customer,

Our Plan for Change 2025-30.  We’re Doing This.

Introducing our business plan for the next five years.

We place huge value on every one of our WaterShare+ customers.  Not only do you have a stake in the business as shareholders, but an important and growing say in how we run your water company. 

Your feedback matters and has been instrumental in shaping the plan that we have submitted to Ofwat today.  At its heart is a commitment to tackle the biggest challenges in the region head on, and to solving the things that matter most to customers.

It’s a plan that goes further in tackling the biggest challenges in our region, as we invest to protect water quality and resilience, tackle storm overflows at our beaches, eradicate pollutions and protect the environment from climate change. With a laser like focus on efficiency, it’s also a plan that supports customer affordability.

We will invest around £2.8billion over the period, the largest investment in decades, and create up to 2000 jobs.

You will find a short summary of what will be achieved in each area attached.  You can also find out more detail in our Customer Summary or take the time to read the full business plan here

.

Our Plan will now be reviewed by customers, stakeholders and our regulators. We are keen to hear more from you on our Plan – so you can have your say by attending one of our Watershare+ public meetings or come and join us for our Your Water, Your Say session on 6 November, where we will talk about our plans and listen to what customers think.

We’re Doing This recognises that change is needed, now.  This plan is more than a commitment, it is what we are doing.  So, thank you for being part of our business. And thank you for supporting your water company.

Susan Davy

Group Chief Executive Officer

Pennon Group