Breaking: SWW takes to YouTube to apologise and explain Exmouth’s latest sewer bursts

From ESCAPE facebook page

Geoff Crawford

I believe this to be the first genuine update. John Halsall even has emotion in his voice and I thank him for this update. I feel this is the first genuine apology.

[Geoff also draws attention to apparent discrepancies in statements from Stuart Madsen-Pilcher  (head of public affairs) referring to replacing the whole rising main and John Halsall’s statement referring to just replacing a 400m section.]