Privatisation the Virgin way

Virgin has many privatised contracts with the NHS. Is there any reason to believe his companies will treat the NHS any differently to the way they treat what used to be our railways?

“Sir Richard Branson will have taken at least £306m in dividends from Virgin Trains by the time the firm’s 22-year tenure as a rail operator comes to an end within the next 12 months.

Branson said on Wednesday the Virgin name could disappear from trains by November, after its joint venture partner, Stagecoach, was blocked from three franchises by the Department for Transport over its refusal to pay more into rail staff pensions.

Analysis by the Guardian indicates that Virgin Rail Group Holdings, the joint venture company, will have collected at least £600m since its launch in 1997, a figure that drew criticism from Labour. …

The final total is likely to be higher once this year’s dividend is declared when the company’s next set of annual accounts is published in October next year.

Branson’s Virgin Group owns 51% of the venture, giving him a £306m share of the overall dividend pot.

The remaining £294m was allocated to the Stagecoach transport group, whose largest shareholder is the Scottish businessman and Scottish National party donor Brian Souter, together with his sister, Ann Gloag.

The highest dividend in a single year was paid in 2009, when Virgin Trains paid out nearly £95m. The figure has hovered around £50m over the past three years.

Andy McDonald, the shadow transport secretary, said: “This money could and should have been used to invest in services and hold fares down, not siphoned off by shareholders.

“The railway should be run as a public service in public ownership. Instead, absurdly, its run in the financial interest of foreign state-owned companies and billionaires such as Richard Branson. If Virgin disappears from the railway as Branson warns, it won’t be missed by taxpayers or passengers. …””

https://www.theguardian.com/business/2019/apr/11/richard-branson-earned-300m-virgin-rail-franchises?

“Virgin awarded almost £2bn of NHS contracts in the past five years”

“Virgin has been awarded almost £2bn worth of NHS contracts over the past five years as Richard Branson’s company has quietly become one of the UK’s leading healthcare providers, Guardian analysis has found.

In one year alone, the company’s health arm, Virgin Care, won deals potentially worth £1bn to provide services around England, making it the biggest winner among private companies bidding for NHS work over the period.

The company and its subsidiaries now hold at least 400 contracts across the public sector – ranging from healthcare in prisons to school immunisation programmes and dementia care for the elderly.

This aggressive expansion into the public sector means that around a third of the turnover for Virgin’s UK companies now appear to be from government contracts. …

Sara Gorton, the head of health at the trade union Unison, said: “The company has been so keen to get a foothold in healthcare, it’s even been prepared to go to court to win contracts, moves that have cost the NHS dearly.

“While the NHS remains dangerously short of funds, taxpayers’ money shouldn’t be wasted on these dangerous experiments in privatisation.”

One former surgery manager who spoke to the Guardian said Virgin appeared to be paid more for doing less in her area, although the company said “because the contracts are generally not directly comparable, we don’t believe it to be true”.

Guardian analysis reveals the way the company that began selling records in the early 1970s has diversified in a bewildering way over recent years. …

In March 2017, it had almost 1,200 staff – a five-old increase from the year before. Over the same period, its turnover increased from £133m to £204m and its operating profit rose from £7.3m to £8m.

Though healthcare is a growing part of the group, Virgin still appears to make most of its money from transport.

Virgin UK Holdings, the UK business which holds its rail and healthcare ventures, reported revenues of £1.5bn in 2016 and paid £22m in tax.

Earlier this year, Virgin Trains had its west coast line franchise extended for another year. …

Paul Evans, the director of the campaign group NHS Support Federation, said: “Virgin Care are the biggest private sector winner to emerge out of the NHS experiment with competition and outsourcing.

“We don’t know the final shape of it, but players like Virgin and Care UK clearly see a big opportunities for business to continue to deliver clinical services for the NHS.”

https://www.theguardian.com/society/2018/aug/05/virgin-awarded-almost-2bn-of-nhs-contracts-in-the-past-five-years

Privatisation: Virgin gaming the rail system – lising money, paying dividends

Virgin: leading the pack in health service privatisation.

“… The East Coast franchise was to be terminated three years early in 2020 under a controversial rail strategy announced by Grayling in November, potentially letting Virgin-Stagecoach off the hook for more than £1bn in promised payments to government. The announcement on Monday brought forward the termination of the current contract.

Virgin Trains East Coast admitted overbidding after it pledged to pay £3.3bn to run the service until 2023, with passenger numbers failing to rise in line with expectations. Cancelled infrastructure upgrades by Network Rail meant that a significant number of additional seats on new trains expected after 2020 would not be operating, making the government partially responsible.

However, Grayling risked stoking further anger on Monday by announcing that Virgin would be granted a further direct award, or contract without competition, to run the lucrative InterCity West Coast service, potentially until 2020. The Department for Transport had announced in 2016 that it was expecting to extend Virgin’s contract from this April for a further 12 months, until April 2019, before a new “West Coast Partnership” franchise was awarded, to include the introduction of HS2 high-speed trains from 2026.

Virgin has now retained the contract without competition since the proposed award of the franchise to rival First Group collapsed under a legal challenge in 2012. The west coast has consistently returned large dividends to Sir Richard Branson, who owns 51% of the joint venture, and to Stagecoach, which own 49%, topping £100m in the last two years alone.

Grayling’s announcement prompted fierce denunciation from Labour. Shadow transport secretary Andy McDonald said it was an insult to taxpayers: “What makes me want to weep is he’s giving more gifts to Richard Branson and [Stagecoach founder] Brian Souter. Let’s not forget that these are companies who extracted hundreds of millions of pounds in rigged compensation payments from taxpayers during the upgrade of the West Coast mainline … Similar tactics are now being deployed. Virgin games the system. It’s done it before and it’s doing it again.” …

https://www.theguardian.com/business/2018/feb/05/east-coast-could-return-to-public-sector-chris-grayling-admits

Virgin – propped up by British Government

“As Britain’s best-known businessman, seen by millions as a buccaneering role model, Sir Richard Branson has produced bookshelves of advice about “relying on yourself”, creating a “nation of go-getters” and “standing on your own feet”.

As he wrote in his self-help manual, Screw It, Let’s Do It: “If you want milk, don’t sit in the middle of the field in the hope that the cow will back up to you.” This year, however, is likely to be one where Branson gets most of his British milk from the taxpayer teat.

Using recently published company accounts and regulatory disclosures, The Sunday Times has established that Branson’s Virgin Group is on course to join what critics call the “corporate welfare state” — with the majority of its UK revenues coming from work subsidised, or wholly funded, by the public purse.

More than 80% of revenues at Virgin UK Holdings, Branson’s main holding company in Britain, already come from operations dependent on public funding, mainly rail and the NHS, the accounts show.

Branson’s companies received £320m from taxpayers in 2016 for running public services. Some £262m of this was from the health service or local councils for medical and social care through his Virgin Care business. Then there was a net government subsidy of £58m for Virgin’s share of the East and West Coast rail franchises, a joint ventures with Stagecoach.

Virgin UK Holdings does not own all Branson’s British businesses, such as his stakes in Virgin Money and Virgin Atlantic, his biggest cash cow in 2016. And the tycoon — who lives mostly in his tax haven personal island of Necker in the Caribbean — now has substantial international interests, not least his space venture.

Nonetheless, in the UK, the balance of his income is shifting more towards public services. In a deal likely to be completed this year, Branson will slash his interest in Virgin Atlantic, from 51% to 20%. He has already cut his stake in Virgin Money to 35%.

Even in 2016, with the airline still on board, healthcare and rail accounted for about 40% of Virgin’s total UK revenues. By comparison, the now-collapsed Carillion earned about 45% of its UK income from the government that year.

Virgin Care has more or less doubled its NHS work in the past two years. If that growth were to continue, it is easy to imagine that more than half of Virgin’s UK revenues could be derived from public sector work — particularly in light of the likely reduction of Branson’s airline holding.

“Branson poses as a champion of competition, but has always been reliant on getting government-granted contracts and monopolies.” said Branson’s biographer, Tom Bower. “But as that sort of work grows, so does the risk that political controversy over it contaminates the brand loyalty, which is Virgin’s only real asset.”

Branson’s recent deal to escape up to £200m in future payments to the Treasury for his 10% share of the East Coast rail franchise drew that sort of political flak. Lord (Andrew) Adonis, a former transport secretary and chairman of the National Infrastructure Commission, called it “scandalous” — though Virgin points out that it has lost money on East Coast, and paid a £2m premium to the government last year.

On the far more lucrative West Coast line, Virgin’s 51% share generated revenues of £1.1bn, profits of £34m and it paid £7.5m in tax in 2016-17. The franchise also netted Branson £60m in state subsidy that year — and almost £1bn since 2008, according to the Office of Rail and Road (ORR) regulator.

Virgin says most of this money was paid to Network Rail to maintain the tracks its trains use. The ORR, however, defines it as a subsidy to Virgin, since the operator would otherwise have to pay Network Rail itself.

West Coast is much improved under Virgin — though Branson cannot claim all the credit, as he often does. The £9bn upgrade, allowing today’s faster, more frequent trains, was funded by further Treasury cash.

Despite all the subsidies, Virgin now charges £338 for a standard peak return from London to Manchester, up 50% since 2008. The morning peak period, during which such fares apply, finishes as late as 10.40am, while the evening peak for most English destinations starts at 3.01pm.

However, it is the NHS that has the potential to cause Branson the greatest political grief. Tellingly, in the 400 NHS and social care contracts now run by Virgin, its branding is extremely low-key. The Care Quality Commission, the health regulator, strongly praises many of its services. Yet middle England may not always agree. In Somerset and Yorkshire, where Virgin runs NHS contracts, there have been controversies about care standards. In Surrey, Virgin was criticised for suing the NHS, winning a multimillion-pound settlement. There is also controversy about tax. Branson’s core health and social care company, Virgin Care, made more than £8m profit in the year to March 2017. Its accounts, published on December 28, show a liability for corporation tax of £1.6m.

Across the web of companies that make up the Virgin Care group, however, “administrative expenses” of £31m were set against profits, reducing tax liabilities to nil. Virgin Care claims on its website that “we have always paid our UK taxes in full and will continue to do so”. In fact, it has never paid any UK tax — because, it says, it has never made a profit.

Virgin declined to respond to detailed questions about what the administrative expenses were, though it said they were less than in the public NHS.

Branson says Virgin Care has “saved the NHS and local authorities millions” and insists he does “not want or intend to profit personally from the NHS”. If and when a dividend was taken from the work, a spokesman said, all the money would be invested back into NHS services.

Virgin said last night that it had “many successful businesses across the world”, and continued to “start and invest in new ventures”. It said the publicly funded businesses accounted for a smaller share of profits than of revenues, and pointed out that it might no longer run West Coast after 2019, when its current deal ends, though it is bidding for a 30% share in the new franchise.

Branson’s trajectory in Britain seems clear, however. While Virgin’s name still adorns many UK businesses, it no longer owns most of them, including Virgin Mobile, Virgin Media and Virgin Radio, instead licensing other companies to use the Virgin brand. “Virgin is increasingly living off the state,” said Bower.

Yet even as it does so, new questions are being asked over the model, and even the very principle, of private involvement in public services. With the collapse of Carillion, the rise of the hard left, and a scathing National Audit Office verdict on the Private Finance Initiative, could Branson, for once, have misjudged a trend?”

Source: Sunday Times (paywall)

Virgin: rewarded for failure

Virgin already run children’s services, many GO’s surgeries and other former public services in Devon. They will no doubt bid as aggressively as usual for more Devon health care services when Devon gets its (Un)Accountable (Non)Care (Non-scrutable) System which will allow wholesale privatisation of our NHS.

“Virgin Trains will be handed a lucrative new contract to run services on the west coast main line despite serious criticism of its owners’ handling of the east coast franchise.

The Department for Transport is expected on Monday to award the company a new deal to operate the line between London and Scotland for another two years. The contract will take the form of a “direct award”, when the incumbent is handed a short-term deal without other train operators being able to bid.

The announcement could prove awkward for Chris Grayling, the transport secretary, who has been criticised for his handling of Virgin’s east coast franchise. It is being scrapped in 2020, three years early, after the company overestimated passenger numbers and suffered a revenue shortfall. It is feared that the franchise could collapse even sooner, forcing the government to rewrite the contract or even renationalise the line.

The confirmation of the west coast deal could be seen as a “reward for failure” by critics of Britain’s privatised railway. The west coast is the country’s most profitable rail line, making £51 million for Virgin — a joint venture between Sir Richard Branson’s Virgin Group and Stagecoach — in 2016-17.

It will also fuel concerns over the franchising system, which has suffered a shortage of bidders in recent years. A third of rail franchises are let on a direct award basis. However, the DfT is preparing to mount a staunch defence of the deal, insisting that it merely represents confirmation of a contract announced more than a year ago, before the east coast fiasco.

Sources said that the west coast was well run, with the franchise delivering more than £200 million a year in premium payments to the government, reversing a previous position when it made a £75 million net loss.

It was also claimed that comparisons with the east coast were unfair. The east coast is 90 per cent run by Stagecoach. However, the west is 51 per cent owned by Sir Richard’s company, with Stagecoach holding a 49 per cent stake.

Stephen Joseph, executive director of the Campaign for Better Transport, said: “There is a need for a fundamental review of franchising. We can’t keep the railway running on direct awards. We need long-term thinking.”

The existing west coast franchise had been due to end in April. The government announced more than a year ago that a direct award would be made, allowing Virgin to run the line up to April next year. At that point, a new franchise was expected to be created — “the west coast partnership” — to run both west coast trains and HS2 services when the high-speed line is built in 2026.

However, it is believed that Virgin will now continue to run the line for a further year — up to April 2020 — delaying the start of the long-term west coast partnership by 12 months.

The direct award is expected to require Virgin to improve its passenger satisfaction ratings, extend free wifi in carriages, introduce passenger compensation for trains that are at least 15 minutes late and accommodate work needed to prepare for HS2.

A DfT spokesman said: “As set out in November 2016, we intend to award a short-term contract to operate services on the west coast main line until the start of the new west coast partnership, which will run services on the west coast line and shape the future of HS2.”

Source: Times (paywall)

And another wobbly privatisation domino: Virgin Care

“IF Carillion was a financial wreck that had to be fed ever more contracts to keep going until it was too late, something similar can be seen in the UK’s outsourced health services.

The company now winning the most NHS contracts is Virgin Care, which provides everything from children’s services in Devon to urgent care in Croydon and adult social care in Somerset. Yet it has a balance sheet that makes Carillion’s look like a picture of health.

On a total turnover of £252m up to March 2017, Virgin Care companies recorded losses of £15.9m last year. Set against this, income from several joint venture partnerships with local GPs totalling £4.2m still left the group with an eight-figure loss. Having been in the business several years now, the fact that Virgin can’t make a profit on its healthcare contracts raises the awkward question of whether it, like Carillion, has been bidding too low for them – and in the process elbowing out the NHS organisations with which it often competes. (When it loses, recent legal action against health commissioners in Surrey showed, those elbows are pretty sharp – see Eyes 1439 & 1440).

Liabilities exceeding assets

The years of loss-making have left the Virgin Care companies, mainly Virgin Care Ltd and Virgin Care Services Ltd, with liabilities exceeding assets by around £28m, and most of what assets the companies do have are in the “intangible” form of technology Virgin Care has developed. The losses are replenished by loans from unknown sources within the wider Virgin group. Since its accounts also show that it doesn’t expect profits for the “foreseeable future” – which again questions the wisdom of low-balling bids – these will have to keep rolling in for some time yet.

The business is spared from insolvency by ultimate owner Sir Richard Branson promising from his bolt-hole in the British Virgin Islands to continue to provide support, allowing Virgin Care’s directors and its auditor KPMG (which checked the Carillion numbers!) to declare that the companies are “going concerns”.

So long as Beardie continues to plough cash into the healthcare companies, the contracts carry on rolling in (a record £1bn worth last year), and other parts of the business such as his rail group secure large taxpayer bailouts, all remains well. But relying on the kindness of strangers, ie taxpayers, and a proprietor with who-knows-what long-term plans to provide stable public services looks about as sensible as it was to rely on Carillion.”

http://www.private-eye.co.uk/issue-1462/news

“Virgin Care”: like a measles rash all over the country, including Devon

Want to know where Virgin Care operates? Look here:

Explore our services

Plenty of those red dots in Devon – with at least a dozen locations operating in East Devon.

It is currently advertising 24 job vacancies in Devon including Locality Pathway Coordinator”, Health Visitor, Speech Therapists and several mental health practitioners.

Owl thinks the contract to run many, many more Devon services is ready and waiting until that pesky bed closure “consultation” is over with …

North Somerset and Bath: Goodbye NHS, hello Virgin Healthcare

Set to commence on April Fool’s Day next year

“Sir Richard Branson’s health firm, Virgin Care, has won a £700m contract to deliver 200 types of NHS and social care services to more than 200,000 people in Bath and north-east Somerset.

The contract, which was approved on Thursday, has sparked new fears about private health firms expanding their role in the provision of publicly funded health services.

Virgin Care has been handed the contract by both Bath and North East Somerset NHS clinical commissioning group and Conservative-led Bath and North East Somerset council. It is worth £70m a year for seven years and the contract includes an option to extend it by another three years at the same price.

It means that from 1 April Virgin Care will become the prime provider of a wide range of care for adults and children. That will include everything from services for those with diabetes, dementia or who have suffered a stroke, as well as people with mental health conditions. It will also cover care of children with learning disabilities and frail, elderly people who are undergoing rehabilitation to enable them to go back to living at home safely after an operation.

NHS campaigners warned that the history of previous privatisations of NHS services in other parts of England may mean the quality of care patients receive drops once Virgin takes over.

“This is obviously part of a big push by Virgin to dominate the supply of community health across England. The experience so far from NHS outsourcing is that companies struggle to deliver the level of service that patients need and make a profit,” said Paul Evans, co-ordinator of the NHS Support Federation, which monitors NHS contracts being awarded to firms such as Virgin.

“In too many instances outsourced healthcare has resulted in care being compromised to cuts costs. Patients need secure services that they can trust and rely on,” Evans added.

The collapse of the £725m UnitingCare contract in Cambridgeshire meant Virgin’s newly acquired contract would be the most lucrative ongoing deal for providing NHS care, he said.

Eleanor Jackson, a Labour member of Bath and North East Somerset council, told the Mirror she was “horrified” by the decision. “Make no mistake about it, what has happened here is the beginning of the privatisation of the NHS in this country. Woe betide you getting ill in this area if you are old, disabled or have learning difficulties in the next seven years. It is just a horrifying decision,” she said.

There are concerns that handing the work to Virgin Care will take important income away from the many local NHS, voluntary, charitable and housing bodies that currently provide some of the services. They include the Royal United hospitals Bath NHS foundation trust, Great Western hospitals NHS foundation trust and the Avon and Wiltshire mental health partnership NHS trust. Charities affected include Age UK’s Bath branch and the Alzheimer’s Society.

Virgin will also run the urgent care facility at Paulton community hospital, which is 12 miles from Bath, and subcontract a number of other services to other providers, including the provision of dementia and end of life care and a “hospital from home” service for recently discharged patients.

“I am pleased that we can now start the process of transferring services. Following extensive consultation with local people and a very rigorous procurement process, the CCG board is assured that Virgin Care is the right organisation to deliver the personalised and preventative care that local people have asked for,” said Dr Ian Orpen, the clinical chair of Bath and North East Somerset clinical commissioning group.

“We will be working closely with the council and our new partners, Virgin Care, over the coming months to ensure that services and staff are transferred across safely on 1 April 2017 and to minimise disruption to the care and support that people currently receive.”

A spokesman for Virgin Care said: “We are really pleased to have been chosen by the council and CCG to deliver more joined-up care for people across Bath and north-east Somerset. We have a strong track record over the last decade of overseeing integration and improvement of NHS services across England and we’re looking forward to working with the many outstanding professionals, and a range of great partners, to provide and oversee high quality, easy-to-navigate services which are shaped by the people who use them.”

http://www.theguardian.com/society/2016/nov/11/virgin-care-700m-contract-200-nhs-social-care-services-bath-somerset