We paid off the debt before privatisation.
We have paid ££££ millions subsequently.
Why have the water companies failed to invest?
We are being ripped off! – Owl
Water companies are drawing up plans to increase household bills by up to 40 per cent to pay for the cost of tackling the sewage crisis and the consequences of climate change.
Oliver Wright, Adam Vaughan www.thetimes.co.uk
In a move that has alarmed ministers, England’s privatised utilities said that they needed the extra money to meet strict pollution targets.
The rises are due to be announced next year and could result in annual bills increasing from an average of about £450 to £680, plus inflation, in parts of the country.
Jeremy Hunt, the chancellor, is due to raise the matter at a meeting on Wednesday with the water regulator Ofwat. Water prices rose in April by up to 11 per cent in some areas.
Under a process being run by Ofwat, England’s water companies have been asked to submit investment plans by October to fulfil commitments to tackle pollution from sewage. These include improving storm overflows discharging in or near designated bathing spots and improving 75 per cent of overflows discharging to high-priority nature sites.
Public consultation documents seen by The Times show that, to pay for the work, most companies are asking the regulator to approve real-terms price increases of, on average, 25 per cent between 2025 and 2030.
Among the biggest rises are those being proposed by Southern Water, which in 2021 was fined a record £90 million for dumping raw sewage into rivers and coastal waters. It admitted almost 7,000 illegal discharges from 16 treatment works between 2010 and 2015, including several sites in the Southampton area.
It proposes to increase its charges to customers from £432 to a minimum of £677 by 2030, although it suggests the figure could be as high as £793. This, the company says, would allow it to invest an additional £4 billion.
South East Water, which has just imposed a hosepipe ban on two million homes in Kent and Sussex, is planning to increase its bills by as much as 39 per cent by 2030.
Thames Water is proposing rises of 20 per cent while Wessex Water wants to put up its prices by 30 per cent.
Ofwat will scrutinise the plans before deciding whether to approve them next year. The fear in government is that the final price rise could be announced around the time of the next election.
A government source said that Hunt wanted to use the meeting with Ofwat and other consumer regulators to “understand the issues going on in the industry”.
Hunt is also concerned about price rises in other regulated industries such as telecoms and energy, which ministers fear are fuelling inflation.
Water UK, which represents the sector, recently apologised for sewage spills and said that it would spend £10 billion between now and 2030 to curb discharges into rivers and seas. That proposal alone is expected to add about £12 a year to water bills by 2030, according to government estimates.
The Times Clean It Up campaign has been calling for greater investment to tackle water pollution, acknowledging that water bills may have to rise but that the neediest customers should be protected.
A cross-party group of peers said in March that bills would probably have to increase after being flat or falling in real terms for 15 years. The Lords industry and regulators committee said that Ofwat had failed to make water companies spend enough in the past decade, “choosing to keep bills low at the expense of investment”.
Mike Keil, senior director at the Consumer Council for Water, said that while investment was needed, nearly a quarter of households were struggling to pay their water bills during the cost of living crisis. “Customers support the need for investment in enhancing the environment and the resilience of our water and sewerage services but we know that could lead to some substantial bill rises,” he said.
“Investment on the scale being proposed must come with a strong safety net to protect households that cannot afford their bill.”
Katy Taylor, Southern Water’s chief customer officer, said the company shared “everyone’s concerns about rising payments” during a cost of living crisis. But she added: “Our region poses a unique and specific set of challenges, which require significant investment moving forward. Meanwhile, we continue to support customers who need help to pay their bills, with a minimum 45 per cent discount offered to around 125,000 households.”
A spokesman for Water UK said: “There is an urgent need for investment to transform our rivers and seas, radically reduce leakage and protect future water resources. While it is clear bills will need to rise, the exact level is not yet known.
“Increases would be distributed across several years to make this more manageable for customers, and industry will take action to ensure that those who are less well-off are protected as much as possible.”
Ofwat said that it could not comment before the companies submitted their plans in October.
14 Brookside Sidmouth EX10 9UNRef. No: 23/1274/FUL | Validated: Fri 16 Jun 2023 | Status: Awaiting decision