For those of you, particularly in rural areas of East Devon, struggling with your poor internet connections, this will give you no pleasure:
“BT workers were caught mocking a report into the company’s poor broadband services when they failed to put the telephone down after calling up the report’s authors.”
The question for Grant Shapps:
If you routinely record your calls where are the tapes on the young Tory bullying issue?
East Devon Watch 
Aside from their attitude, the other thing that this story tells me is that BT employees have no idea how to put the phone down and end a call.
You would think that a basic ability to use a phone might be a prerequisite for a job with a telecoms company.
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