“Countryside dwellers ‘abandoned to poor coverage’ by big mobile phone companies”

“People living in the countryside have been abandoned and left in the “digital wildnerness” by big mobile phone operators, it is claimed, with the worst-hit areas getting no new masts.

A Freedom of Information request has found that in areas where signal is the poorest no new applications have been submitted for new mobile phone masts in the past three years. …”

https://www.telegraph.co.uk/politics/2018/04/07/countryside-dwellers-abandoned-poor-coverage-big-mobile-phone/

“Rural counties suffer broadband speeds three times slower than nearby cities”

“Broadband speeds in rural areas are up to three times slower than those in neighbouring cities, analysis has found.

Statistics published by the county councils network show that more than two-thirds of England’s counties are below the national average download speed of 45mbit/s.

In some places rural counties lag significantly behind neighbouring urban areas.

For example, in north Yorkshire residents have an average download speed of 30.2mbit/s, compared to York’s average speed of 102mbit/s.

The rural county of Ryedale, which includes part of the North York Moors, has average speeds of just 25.8mbit/s, less than a fifth of those experienced in the nearby city.

Rural Dorset has average speeds of 26.9mbit/s, less than half those enjoyed in neighbouring Bournemouth, of 61.2mbit/s.

The slowest broadband in Britain is in west Devon, the report adds, at just 21.8mbit/s.

Ofcom data shows that 91 per cent of homes and businesses in the UK now have access to superfast broadband, defined as 30mbits/s.

The network said that all but four of the 79 areas council areas which have speeds below this level are based in non-urban counties. …”

https://www.telegraph.co.uk/news/2018/04/06/rural-counties-suffer-broadband-speeds-three-times-slower-nearby/

£2 million unspent on broadband cannot be reallocated

“Councillors in Devon have been told that they cannot use £2m of unspent funds from a major broadband project.

External funding has been used to finish the first phase of the Connecting Devon and Somerset scheme, the largest government-funded superfast broadband programme in the UK.

However, councillors who wanted to use the extra £2m to accelerate the project have been told that it is not within the county council’s power to reallocate funds.

“Councillor Stuart Barker, Devon County Council cabinet member for economy and skills, said: “The money isn’t for us to redistribute.

“We are not the accountable authority or the contract holder, so it is not for us to redistribute that money.”

The first phase of the Connecting Devon and Somerset project has been used to install superfast broadband in homes on Exmoor and Dartmoor with other difficult areas due to be completed by next year.

http://www.bbc.co.uk/news/live/uk-england-devon-43377890

Rural extra-fast broadband grants exclude East Devon

“Thirteen areas win funding for broadband

Thirteen areas have been awarded a share of £95 million to help with the rollout of ultrafast broadband – which delivers internet speeds of up to 1GB per second – which is currently only available to three per cent of the population. The successful bidders include Manchester, London, Blackpool, Cambridgeshire, Coventry, Mid Sussex, North Yorkshire, Portsmouth and Wolverhampton.”
Source: i p10

and full list:
https://www.ispreview.co.uk/index.php/2018/03/brief-summary-13-new-uk-full-fibre-local-network-projects.html

Are EDDC Tory councillors having broadband problems?

Written Answers – Department for Digital, Culture, Media and Sport: Broadband: East Devon (26 Feb 2018)
https://www.theyworkforyou.com/wrans/?id=2018-02-07.127464.h&s=speaker%3A11265#g127464.q0

Hugo Swire: To ask the Secretary of State for Digital, Culture, Media and Sport, what estimate his Department has made of the number of homes that have access to superfast broadband in East Devon.

Written Answers – Department for Digital, Culture, Media and Sport: Broadband: East Devon (26 Feb 2018)
https://www.theyworkforyou.com/wrans/?id=2018-02-07.127464.h&s=speaker%3A11265#g127465.q1

Hugo Swire: To ask the Secretary of State for Digital, Culture, Media and Sport, what estimate his Department has made of the number of businesses that have access to superfast broadband in East Devon.

“east devon” : 1 Written Answer
===============================

Written Answers – Department for Digital, Culture, Media and Sport: Broadband: East Devon (26 Feb 2018)
https://www.theyworkforyou.com/wrans/?id=2018-02-07.127464.h&s=%22east+devon%22#g127464.r0

Margot James: According to Thinkbroadband, currently 90.02% of premises in *East Devon* can access superfast broadband. This is up from 9.4% in 2012. DCMS does not hold data on broadband coverage which distinguishes between homes and businesses.

Sunday Telegraph: “Tory manifesto pledge on broadband not-spots at risk”

“A broadband upgrade for 1.4 million rural homes is expected to be delayed by as much as three years with talks on a deal between the Government and BT’s network subsidiary Openreach close to collapse. …

… the Government will be forced to impose new regulations to give broadband customers a right to an upgrade. It means the work is likely to take much longer and that a Tory manifesto pledge to deliver the minimum standard to everyone by 2020 is under threat. …”

Source: Sunday Telegraph

Broadband outage and missed appointments compensation

Bet there will be a lot of claims from East Devon! Shame it starts only in 2019.

“Householders who receive poor service from their telecoms provider are to get automatic compensation, the regulator Ofcom has announced.
From 2019 they will get £8 a day if a fault is not fixed, paid as a refund through their bill.

This is less than the £10 that was proposed when Ofcom began its consultation earlier this year.

Providers will also have to pay £5 a day if their broadband or landline is not working on the day it was promised.

If an engineer misses an appointment, they will have to give £25 in compensation.

Ofcom has estimated as many as 2.6 million people could benefit from the new rules. …”

http://www.bbc.co.uk/news/business-41940505