Sometimes you simply cannot do cheaper and better at the same time

NHS to carry out investigation of 111 service in the southwest
http://www.bbc.co.uk/news/uk-england-35586997

Devon 999 response worsens again for sixth year:
http://www.bbc.co.uk/news/uk-england-devon-35585147

Why is anyone surprised? That’s austerity. There are some things you cannot do cheaper AND better.