“A disgruntled new home owner has spoken of his frustration at still waiting for his warped front door to be replaced after more than a year and having to contend with many other issues in his property.
Jamie Leaman moved into a two-bed house in Bishops Court – a housing development next to Sandy Park, Exeter – in July 2017 with his partner and their 12-year-old daughter.
Problems which have had to be corrected include a ‘leaky oven’ which had to be replaced and caused damage to a fitted kitchen cupboard; missing plasterboard tape which means joins are now visible; the back door handle had to be replaced because it was loose and had issues with the locking mechanism; and an incorrectly fitted bath panel has required replacing.
In January 2018, Jamie, 42, reported to Redrow he had a problem with his front door, and is still waiting for the issue to be resolved. Redrow have responded saying they are working with him to come to a resolution. …”
Jamie, who lives in a shared ownership property, claims there are also many other residents who live in Bishops Court who have also encountered problems with their homes.
He said: “There is a Bishops Court Facebook forum page where quite a few people have complained about Redrow. Someone said they wished they have never moved here. It doesn’t seem to matter if you live in a shared or full ownership home; the problems are the same. …”