Virgin and Stagecoach: more pigs, more snouts, more troughs

“Sir Richard Branson’s Virgin and Sir Brian Souter’s Stagecoach shared a payout of over £52m just months before the companies pulled out of the East Coast line, forcing a £2bn government bail out, it has emerged.

Virgin and Stagecoach received the pay out for the West Coast mainline which runs the route connecting London, Birmingham, Liverpool, Manchester, and Glasgow.

Virgin Rail owns 51 per cent of the West Coast mainline, with the remainder held by Stagecoach.

‘No surprise’

Shadow Transport Secretary Andy McDonald said Virgin Rail’s dividend increases came as “no surprise”.

“This is yet more evidence of a failing rail system which is costing taxpayers a fortune, lining the pockets of billionaires and making passengers feel like they’ve been mugged whenever they buy a ticket,” Mr McDonald told the Sunday Times.

“These vast payouts show exactly why we need to bring our railways back into public ownership.”

Virgin-Stagecoach bail out

The figures have come to light just four months after Virgin, run by Richard Branson and Stagecoach, run by Brian Souter, walked away from the East Coast main line franchise in June, three years into an eight-year deal.

The firms had agreed to pay the Government £3.3bn for the right to run the line, with the sum to be paid in instalments up until 2023.

Stagecoach had controlled 90 per cent of the franchise, compared to Virgin’s 10 per cent. Pulling out of the franchise early will allow Stagecoach and Virgin to avoid making Government payments of up to £2bn.

‘Virgin on the ridiculous’

One online critic described the situation as an “absolute laugh”, while another said: “They don’t even pretend not to be screwing over the taxpayers and the commuters anymore.

“Branson and chums make extortionate profits again while delivering nothing to rail users. It’s all Virgin on the ridiculous.”

Virgin Rail insisted its “industry-leading levels of customer satisfaction” warranted the dividends, with a spokeswoman pointing to company “innovations” such as automatic refunds for delays, free films and TV on board trains and mtickets (tickets you can buy and keep on your mobile phone).

“This drove a strong business performance which helped deliver a record payment to taxpayers,” the spokeswoman said.”

https://inews.co.uk/news/richard-branson-52m-virgin-rail-stagecoach-payout/

Community hospitals in Devon lost to nursing homes in privatisation move

“There was a staggering revelation yesterday at Health Scrutiny from Liz Davenport, Chief Executive of South Devon and Torbay NHS Foundation Trust, that they had made ‘block bookings of intermediate care beds in nursing homes’ when they introduced the ‘new model of care’. South Devon has closed community hospitals in Ashburton, Bovey Tracey, Paignton and Dartmouth and is currently consulting on the closure of Teignmouth – where I spoke at a rally last Saturday.

The ‘new model of care’ is supposed to mean more patients treated in their own homes, and there does seem to have been an increase in the numbers of patients sent straight home from the main hospitals.

But the idea that all patients can be transferred directly from acute hospitals to home is untrue. There is still a need for the stepping-down ‘intermediate care’ traditionally provided by community hospitals – the only difference is that now it’s being provided in private nursing homes instead.

It’s likely to be cheaper to use private homes, because staff don’t get NHS conditions, and crucially it frees up space in the hospitals so that the CCGs can declare buildings ‘surplus to requirements’ and claim the Government’s ‘double your money’ bonus for asset sales. It seems NEW Devon CCG has also made extensive use of nursing home beds, but we don’t yet know if there were ‘block bookings’.

However the private nursing home solution may not last – DCC’s chief social care officer, Tim Golby, reported that nursing homes are finding it difficult to keep the registered nurses they need to operate, and some are considering reversion to residential care homes.

This may be where the South Devon trust’s long term solution comes in – it had already been reported that it is looking to partner with a private company in a potential £100m deal which will include creating community hubs that contain inpatient beds.

The new model of care is also about privatisation.”

Shock revelation at Health Scrutiny suggests the ‘new model of care’ is more about switching intermediate care from community hospitals to ‘block bookings’ in private nursing homes – saving costs and freeing up assets. How long will it last?

Privatisation not making your company enough money? Don’tworry – taxpayers will stump up for your losses

“Carillion taxpayer bill likely to top £150 million

Taxpayers are on course to pay more than £150m following the collapse this year of Carillion after it was revealed the bill for redundancy payments is expected to hit £65m.

A freedom of information request by the Unite union showed an arm of the Insolvency Service has already made £50m of redundancy payments to former Carillion workers and expects to hand over a further £15m.

The cost of lawyers and accountants handling the liquidation of the construction and services companies is expected to be more than £70m and other costs are expected to escalate above £20m, taking the total beyond £150m.

Earlier this year the National Audit Office said the cost would hit £148m, prompting condemnation from opposition MPs who accused the government of mishandling the company’s collapse and leaving taxpayers to foot the bill.

Considered one of the most spectacular corporate collapses of modern times, Carillion filed for bankruptcy in January after its stock market value slumped 90% on the news it had racked up debts of about £1bn and was struggling to fill a £600m hole in its pension fund.

At the time, the Wolverhampton-based company had more than 19,000 employees, many of them working on Whitehall-commissioned contracts to build roads, schools and hospitals.

Ministers were accused of realising too late that the company was in financial difficulties and then making matters worse by offering fresh contracts in an attempt to boost investor confidence.

Several contracts were taken over by rivals after the collapse, but the £335m Royal Liverpool hospital will be finished with government money, the hospital’s chief executive said on Tuesday, while the £550m Aberdeen bypass will be completed by the joint venture partners Balfour Beatty and Galliford Try.

Labour’s shadow cabinet spokesman, Jon Trickett, said he had received pledges from ministers in response to questions in the Commons that the costs associated with Carillion’s downfall would be met by shareholders.

“We were assured that shareholders, who have taken hundreds of millions out of the company over the years, would bear the burden, not the taxpayer,” he said. “Now it feels like the taxpayer has been skinned twice. First by contracts ministers signed with Carillion that were a bad deal and then by picking up the tab for the company’s failure.”

The Redundancy Payments Office said: “The total amount we may pay out is approximately £65m, of which £50m has been paid so far based on actual claims received.”

Unite said ministers were to blame for allowing Carillion to file for compulsory liquidation with only £29m in the bank, rather than enter a managed form of administration.

It said the decision meant thousands of staff that transferred to other employers could not claim continued employment and fell outside the transfer of undertakings (protection of employment) regulations (Tupe) that protect a worker’s pay, terms and conditions.

“The lack of continuation of service means that the affected workers are considered new starters and have also lost many of their employment rights for a two-year period,” Unite said.

“The taxpayer will also have to pick up the bill for the work to complete several of Carillion’s key strategic projects including the Royal Liverpool hospital and the Midland Metropolitan hospital in Sandwell, West Midlands. The cost of concluding these projects is expected to be in excess of £100m. …”

https://www.theguardian.com/business/2018/sep/25/carillion-collapse-likely-cost-taxpayers-more-than-150m-unite

Hospital re-nationalised after PFI shambles

“The government is expected to bail out Liverpool’s new £335 million NHS hospital and take it back into public ownership, nine months after the failure of Carillion left the project in crisis.

Carillion, the public sector contracting and construction group, collapsed in the new year with £2.6 billion of pension liabilities and £2 billion of debts.

Matthew Hancock, the health secretary, is understood to have told officials to end the impasse surrounding the hospital, which had been due to open last year. He is ready to say within days that the Royal Liverpool Hospital private finance initiative deal is being cancelled and that the project is returning to full public ownership, according to Sky News.

The trust that runs the hospital is due to hold a board meeting today and a statement from ministers may be timed to coincide with it. Private sector contracts relating to the project are set to expire before the end of the month.”

Source Times (pay wall)

Should utilities be renationalised? Probably, if this is anything to go by!

Owners of Britain’s largest water companies use offshore tax havens as they load up the firms with £24bn of debt:

“The owners of Britain’s largest water companies used offshore tax havens as they loaded up the firms with £24bn of debt.

Thames Water, Anglian, Southern and Yorkshire Water – which jointly supply almost 30m people – are billions of pounds in the red and paid no corporation tax last year.

Critics claim their debts were racked up by owners to drive down tax bills and extract huge profits.

The Paradise Papers have shone a light on the use of offshore tax havens by the rich and famous – but they are also popular with utility firms.

Thames, Anglian, Southern and Yorkshire all used offshore firms to borrow money. In total from all forms of financing, Thames now owes £10.5bn, Anglian owes £6.8bn, Southern owes £3.5bn, and Yorkshire owes £3.7bn.

Utilities financing expert Martin Blaiklock said: ‘How much of that cheap money has just been going straight into the pockets of the owners as opposed to benefiting the customers?’

The four firms set up subsidiaries in the Cayman Islands more than a decade ago to get around rules in the UK preventing them from raising cash on the bond markets. Although those rules have since been scrapped, many continued to use the offshore firms.

Often interest payments made through havens do not incur tax as they would in the UK.

Analysis of accounts by the Mail suggests money has been lent between different parts of the companies, generating interest payments that reduce taxable profits.

Southern Water Services Ltd paid £133.6m in interest during 2016-17 to Cayman subsidiary Southern Water Services (Finance).

Southern Water Services Ltd ended the year with an £84.9m tax credit.

Thames Water Utilities Ltd paid £356.8m on interest on inter-company loans and ended up with a tax credit of £70.3m. The firm has paid no corporation tax since 2006.

Anglian Water Services Ltd paid £286.5m in interest to subsidiaries while earning £192m in interest from other parts of the company. It ended the year with a tax credit of £37.9m. Anglian Water group has issued bonds via a UK company with a Cayman holding company it says is dormant.

Yorkshire Water Services Ltd paid £198m interest on inter-company loans and ended up with a £101.5m tax credit.

Thames’s former owner Macquarie and fellow shareholders paid themselves £2.6bn in dividends between 2006 and last year, while the firm faces huge fines for leaks. Water firms stress they are allowed to delay corporation tax to encourage investment. Anglian said it had invested £1bn in the region and paid £210m in taxes.

Ofwat, the water regulator, is unhappy about the offshore structures, warning the sector faces a huge crisis of public trust.

It also wants companies to bring debt down, and is expected to introduce tougher rules on the amount they can charge customers.

Aileen Armstrong, senior director for finance and governance at Ofwat said: ‘It’s clear that many people don’t like the idea of public monopoly utility companies relying on complex financial arrangements.’ Yorkshire Water says it plans to close its subsidiary. Thames and Anglian have also indicated they might do so.

A Thames Water spokesman said both Thames and its Cayman financing company were resident in the UK for tax purposes.

He said: ‘There is no tax benefit associated with the companies being registered in the Cayman Islands and the companies operate and are managed wholly from our UK office.’

An Anglian Water spokesman said its Cayman firm is dormant and serves no purpose.

He added: ‘As Anglian Water has always been registered in the UK for tax, it therefore does not, and never has, benefited from any tax advantage from this.’

A Southern Water spokesman said the firm is resident in the UK for tax purposes and that ‘there is no tax benefit’ to its Cayman Islands structure.

Yorkshire Water said it was taking steps to remove unnecessary offshore structures and pays all tax in full.

Finance director Liz Barber added: ‘Our policy is not to enter into transactions that have a main purpose of gaining a tax advantage and not to make interpretations of tax law that are opposed to the original published intention of the law.’ “

https://www.thisismoney.co.uk/money/markets/article-5078471/Britain-s-water-firms-flush-profits-tax-havens.html

“Let American firms run hospitals, urges free trade group”

“Ministers should allow American healthcare companies to compete with the NHS to run hospitals as part of a free-trade pact after Brexit, a think tank recommends.

The Initiative for Free Trade (IFT) said that Britain should also end its ban on imports of products such as chlorinated chicken and accept American environmental and food safety regulations as equivalent to those in the UK.

The moves, it claimed, would help clear the way for a UK-US trade deal that would “rewrite the rules” of global commerce and allow Britain to take advantage of trade freedoms offered by Brexit. The IFT has received backing from Liam Fox, the international trade secretary, and Boris Johnson.

The report, edited by Daniel Hannan, a Tory MEP, was partly written by the trade lawyer Shanker Singham who has been consulted on free trade by Dr Fox, David Davis, Steve Baker and other ministers since the referendum.

Its conclusions will fuel suspicions that the think tank is being used as an “outrider” to align Britain with America on standards to secure a trade deal that would not be possible if the government signs a Chequers-style agreement with the EU.

The report, which was published simultaneously in London and Washington, was a collaboration between the IFT and the libertarian US think tank the Cato Institute.

It calls for Britain and the US to negotiate the most ambitious agreement ever that would allow British and American companies to compete on a level playing field in each other’s markets across both goods and services. Both countries should accept each other’s regulations on safety and environmental standards and open up all government procurement contracts to both sides.

It also suggests that any British or American citizen should be able to work in both jurisdictions if they have secured a job. It is the group’s proposals to open up the NHS to competition that is likely to prove the most contentious.

Daniel Ikenson, one of the report’s editors, described the NHS as an “incumbent” healthcare provider that should have competition. “The purpose of liberalising trade is to expose incumbent businesses to competition, including healthcare providers,” he added.

A Department for International Trade spokesman said: “We are currently seeking a wide range of views about four potential free-trade agreements, including with the USA, and we encourage all interested organisations and members of the public to make their voices heard through our online consultations.”

Source: Times (pay wall)

Peril of privatisation? Or just greedy Stagecoach?

Would this have been allowed to happen in a state-run utility company? Or is it just that all companies now seem to accept the unacceptable?

“Stagecoach bus driver and former mayor, 80, who ploughed his double-decker into a Sainsbury’s killing boy, seven and woman, 76, was driving dangerously, court finds.

A bus driver who crashed into a Sainsburys, killing two people, was driving dangerously when he caused the deaths, a fact-finding trial has found.

The double-decker bus driven by Kailash Chander, 60, smashed into the supermarket in October 2015.

Rowan Fitzgerald, seven, and Dora Hancox, 76, died when the bus crashed in Coventry.

Mr Chander, 80, from Leamington Spa, was judged unfit to plead or stand trial at Birmingham Crown Court.

Prosecutors allege the ‘shockingly bad driving’ by Chander, aged 77 at the time, occurred after he had worked three consecutive 75-hour weeks. …

The court heard that in 2014, the bus company, Midland Red installed a telematics system across its fleet to monitor driver performance.

The system was called ‘Ecodriver’ and was a ‘spy-in-the-cab’ device which would monitor driver performance electronically by measuring features such as braking, cornering, acceleration and speeding.

It was between July 2014 and September 2015 that Mr Chander received 24 letters relating to his Ecodriver performance.

Chander, from Leamington, has been judged medically unfit to plead or stand trial, and has been excused from attending a ‘finding-of-facts’ trial which began on Tuesday.

He has been charged with two counts of causing death by dangerous driving and two of causing serious injury. …”

https://www.dailymail.co.uk/news/article-6181235/Stagecoach-bus-driver-80-driving-dangerously-killed-two.html

“Fat cat bosses were paid more than £1million from ‘taxpayers cash and student debt’ to run luxury £559 per week student halls complete with posh kitchens, gyms and cinemas”

“Three fatcat bosses were paid more than £1million each by a firm last year to run student halls of residence, figures show.

Unite Students, the country’s largest student accommodation provider, paid £3.9million in total to the trio in salary, benefits and bonuses.

The highest paid was chief executive Richard Smith, who received £1.4million – more than 50 times the average UK salary. This included £437,167 in wages, an annual bonus of £401,407, pension benefit of £84,506 and £476,619 via a long-term incentive plan. …

The priciest of these halls were in London, where private firm CRM Students was charging £559 per week for 51 weeks at its Canto Court site – a total of £28,500 a year – for King’s College students.

Accommodation in Cardiff was offered for £9,639 over 51 weeks which had a shared cinema, gym, and music practice room – again courtesy of CRM Students.

And those at Bristol can pay £14,280 for a studio in Brunel House via Unite Students.

While most private halls are not officially affiliated to universities, they target students who have missed out on traditional campus ‘digs’ – often because they went through clearing.”

https://www.dailymail.co.uk/news/article-6148961/Fat-cat-bosses-paid-1million-taxpayers-cash-student-debt.html

South West Water – the great consumer con

“South West Water’s half-baked plan won’t cool nationalisation fever

Guardian: Nils Pratley Tuesday 4 Sept

Utilities company’s plan to give customers free shares equates to only £25 per household.

One can guess at how the thinking went in the boardroom at Pennon, owner of South West Water. The Labour party is threatening to nationalise the water industry, so let’s try to defuse some tension by giving customers free shares. We’ll call it “a new deal” and talk about “empowering” people.
Up to a point, one can understand the idea to do something eye-catching. The shadow chancellor, John McDonnell, has yet to explain how he would pay for his plans, or which of the many versions of public ownership he prefers (two big oversights), but he has definitely tapped into resentment with the current privatised model in England and Wales. Water companies know they are seen as greedy and unaccountable. It is why, as they unveiled their business plans for the next five-year regulatory period, many announced various “partnership” ideas that were nods to the nationalisation debate.

Pennon’s plan, however, looks half-baked. It apparently polled strongly, but one wonders if the researchers described a worked example. The company plans to offer customers a shareholding, or “shadow” shareholding, worth £20m, which sounds vaguely impressive until you realise it equates to £25 per household for the 800,000 households in the south-west. At Pennon’s current share price of 755p that means three-and-a-bit shares each, which would be hideously fiddly to administer.

As for the claim that customers will “be able to receive a share of the company profits as shareholders do”, punters should know that Pennon’s shares currently yield 5%. So the starting dividend income on a £25 holding would be about £1.25 a year, not always enough for half a pint of beer in a Cornish hostelry. Such tiny sums probably wouldn’t convert many waverers to the joys of privatisation. Pennon tends to be more open than most of its breed, but this looks like a gimmick that could easily backfire.

Rivals kept things simpler. Thames, whose financial engineering, pollution and leaks have done most to excite nationalisation fever, said its private owners would have to accept lower dividends while an extra £2bn is spent on infrastructure. Severn Trent said it would give 1% of profits to a “community fund”. Both approaches ignored soaraway boardroom pay, another source of complaint, but at least they are easier to understand than token shareholdings.”

https://www.theguardian.com/business/nils-pratley-on-finance/2018/sep/03/customer-shareholding-plan-for-south-west-water-is-half-baked

Another local government HQ sale horror story

District council sells town council HQ without consultation as the private developer’s offer was twice what the town council could afford:

https://www.devonlive.com/news/devon-news/sale-crediton-town-hall-an-1927970

“Royal Mail boss is humiliated in another pay row as concerns grow that he is involved in too many companies”

Man with fingers in several pies, most of which are going off, gets more money as a thank-you for making the bad pies!

“Royal Mail chairman Peter Long has been forced into an embarrassing U-turn in a fresh row over fat-cat pay at a second company he runs.

Just weeks after suffering one of the biggest shareholder revolts in corporate history at Royal Mail, the 66-year-old faced investor fury at estate agency Countrywide, where he is also chairman.

The company, whose brands include Hamptons International, Bairstow Eves and John D Wood, had planned to hand top bosses including Long up to £20m in shares.

But the controversial bonus scheme has been axed following a backlash from investors who threatened to vote against the plan at a meeting next week. The climbdown comes weeks after Long was humiliated by Royal Mail shareholders when 70pc of them voted against the postal service’s pay policies.

Concerns have been raised about whether he is over-stretched. He is paid £300,000 a year as chairman of Royal Mail and £360,000 as executive chairman of Countrywide.

He is also deputy chairman of the supervisory board at travel agent Tui, where he earns £167,000, but has relinquished his role as chairman of Spanish theme park operator Parques Reunidos.

In an interview two years ago Long said: ‘You have to ensure that when you take on chairmanships you can give sufficient time to them and you don’t spread yourself too thin.’

Peter Kyle MP, a member of the parliamentary business committee, said: ‘I have met people who can do the most prodigious amount of work and do it very well. But we have to judge the performance of executives by outcomes and not on their words, and it’s very clear there have been some outcomes for Royal Mail that have affected staff and affected customers, and this for me should trigger a period of reflection.’

Countrywide is Britain’s biggest estate agent and has about 10,000 employees, but has been struggling in the face of slumping property sales and online competition. It has issued four profit warnings in less than a year. …”

http://www.thisismoney.co.uk/money/article-6080113/Royal-Mail-boss-humiliated-pay-row.html

“Former Carillion boss takes reins of UK’s HS2 project”

Owl says: The breath-taking brazenness of it is so shocking.

“Former Carillion boss Mark Davies has been appointed as the managing director for the HS2 joint venture between Balfour Beatty and VINCI.

The project is one of the world’s largest construction projects with billions of pounds-worth of contracts put up for the first phase between West Midlands and London.

Davies joined Carillion in 2008 and rose to managing director of its UK Infrastructure business until the firm went bust in January 2018.

The liquidation cost hundreds of jobs and was the most drastic procedure in UK insolvency law, with liabilities of almost £7 billion.

MPs claimed the demise was down to “recklessness, hubris & greed”, with directors focusing on bonus pay-outs to senior executives even as the firm teetered on the brink of collapse.

But that hasn’t stopped Davies heading up contracts for Lot N1 and N2 of the HS2 project, between the Long Itchington Wood Green tunnel to Delta Junction / Birmingham Spur and from the Delta Junction to the West Coast Main Line tie-in.

Combined, these two contracts are worth approximately £2.5 billion.

The joint venture is also currently bidding for further railways systems packages and Old Oak Common station, together valued at £3.8 billion.”

https://www.thelondoneconomic.com/news/former-carillion-boss-takes-reins-of-uks-hs2-project/15/08/

“These [Tory] councils smashed themselves to bits. Who will pick up the pieces?”

“The people running an arm of the British state confessed last week that they can no longer do their job. That is not how the collapse of Northamptonshire county council has been presented, but it is what’s happened. From now on it will provide only the legal minimum of services. From children in care to bin collection, all are in line for “radical reductions”. Normal service will not be resumed for years, if ever.

Nor is Northants alone. East Sussex says it will follow suit. Soon will come a third. Then a fourth. Make no mistake, this is a hinge point in British politics.

The obituaries for local government are already being written, and come in two flavours. For ministers, the calamity is local bungling; critics snort that town halls have been pulverised by the cuts imposed by David Cameron and Theresa May. Neither argument is wholly inaccurate, yet both miss the truth. What is happening in Corby and other well-to-do authorities is the collapse of an entire ideology.

Call it pulverism, the idea that councils should use financial crises not merely to make savings but to smash up and reshape the public sector. Tried out here and there for decades, in the past few years pulverism has gone nationwide. Aiding and abetting and cheering it on have been the biggest beasts in Conservatism. Under this regime, financial mismanagement isn’t opposed to austerity – but feeds upon it, as local officials hand over taxpayer cash to “project managers” on eye-watering day rates and any passing huckster in pinstripes. It leads to town halls being looted by multinationals for millions, even while adults with learning disabilities are turfed out of their homes to save pennies. If this sounds familiar that’s because what is playing out in local government is an extreme version of the story still unfolding in Whitehall. And one of the best places to see it is on the northern outskirts of the capital.

The London borough of Barnet is the alpha and omega of pulverism. It was a role model for Northamptonshire, and the two are eerily similar. Both true blue Tory; both preaching the need for sound finances while raiding their contingency funds and refusing to raise council taxes; both happy to chuck millions at consultants and build themselves swanky headquarters. And, crucially, both adamant that their council’s future lies in smashing itself up and handing out the shards to big companies to provide the bulk of public services.

Budget crisis takes Northamptonshire council into uncharted territory
Barnet’s plan was to slash direct employees from 3,200 to just 332, while Northamptonshire wanted to outsource 95% of its staff. It was cartoonish, it was reckless, it was grotesque. Most of all, it was meant to serve as an example to the rest of the country of how the right can mobilise austerity for its own brutish ends. Northamptonshire is now a front-page scandal, but Barnet is one to watch. I’ve been writing about it on these pages almost since the start of the great contracting out. Largely unnoticed by the newspapers, this summer the council confessed that it faces a giant financial black hole – precisely the fate that their masterplan was meant to safeguard against. The council will now have to cut services even more drastically. To heap on the humiliation, it must also rip up its outsourcing strategy.

Barnet’s Tories raced down this road even before the 2008 financial crash, eventually unveiling the “easyCouncil” model. Just as Cameron’s big alibi was that wretched note from Labour’s Liam Byrne, saying “there’s no money left”, so Barnet brandished a “graph of doom” showing its budgetary crunch. Bringing in the private sector – in particular the FTSE giant Capita, which snared two vast 10-year contracts worth about £500m – was meant to be the fix. It would ensure better public services for less money.

Wrong on both counts. Under outsourcing, basic bits of local administration are now a bad joke. Barnet’s pensions are in such a state that last year the regulator fined Capita for not filing essential information on time. Roads, also managed by Capita, are so potholed that they became a big issue in the May elections. Recently a Capita employee working for Barnet was jailed for 62 instances of fraud worth a total of £2m. He had violated financial controls for well over a year, yet the council admitted to me that the crimes were spotted neither by it nor by Capita, but by the employee’s own bank.

All of this is costing not less money, but more. Just how much more not even the council’s leaders are clear. The Tories went into the May elections boasting of the borough’s financial stability; the next month they confessed to a black hole of £62m by the middle of next decade. To stave off ruin, the axe will be wielded again.

Both Barnet and Capita claim that outsourcing has delivered “significant financial savings”. That is doubtless true on the core work contracted out – but outsourcing companies always make their money by charging for extras. Resident and blogger John Dix reviews the invoices submitted by Capita under the outsourcing contracts (256 for the last financial year alone) and can tell you what those extras typically include. A parent phoning the library to check if a Harry Potter is in stock? Capita used to charge £8 a call. Training for senior officers? Capita pockets £1,200 for just one session.

Just as I and others warned at the outset, having handed over so much to Capita, councillors have effectively lost control of their own council. Last month the council admitted to “significant issues” with Capita’s new system to manage social care – including the failure to “efficiently bill clients and pay invoices” – making it impossible to keep tabs on costs. Not that Barnet isn’t trying to monitor its outsourcing contracts. It’s created an entire parallel administration to do so, costing £7.8m each year in pay and perks. Jorge Luis Borges wrote a story about a map matching precisely in size and detail the territory it depicted. Today, in the entrails of a suburban bureaucracy, his dream has at last come true.

All this cash could have been spent on something other than ideology. Take the £24m spent on management consultants primarily to draw up the plans for outsourcing, or the running total of £90m that Barnet has since shelled out on agency and temp workers: how many school dinners, carers for older residents or council houses could that have paid for?

Instead, that money has been spent on projects that served as a launchpad for a handful of careers, such as Mike Freer who as Barnet leader came up with the easyCouncil model and is today a Tory whip in the Commons. Or Nick Walkley, the former Barnet chief executive who was responsible for implementing that model and who now heads a Whitehall quango. Plum jobs for them, worsening public services for the residents left behind.

All this is directly linked to another issue stalking Britain: the rise of aggressively racist politics. Under austerity, Cameron and his ministers took migrants’ taxes – then, with devastating cynicism, blamed migrants for putting pressure on the NHS, schools and other services that they themselves were starving of money. To further their own careers they fanned the embers of race hate. In places like Northants and Barnet, residents who have already seen their child’s youth centre shut, their nan lose her care visits or their buses stop running will now see even sharper cuts to their services – purely to keep their councils alive. It will not be the councillors who cop the blame for that, nor the predatory outsourcing firms.

It will be the buggy-pushing mum in a headscarf, the teenager in a wheelchair trying to get on a crowded bus, the Polish guy on minimum wage. They’ll be the handy targets when frustrations rise and tempers blow. Because the point about pulverism is that it is never the originators who get pulverised.”

https://www.theguardian.com/commentisfree/2018/aug/13/councils-austerity-outsourcing-northamptonshire-barnet?CMP=Share_iOSApp_Other

“Virgin awarded almost £2bn of NHS contracts in the past five years”

“Virgin has been awarded almost £2bn worth of NHS contracts over the past five years as Richard Branson’s company has quietly become one of the UK’s leading healthcare providers, Guardian analysis has found.

In one year alone, the company’s health arm, Virgin Care, won deals potentially worth £1bn to provide services around England, making it the biggest winner among private companies bidding for NHS work over the period.

The company and its subsidiaries now hold at least 400 contracts across the public sector – ranging from healthcare in prisons to school immunisation programmes and dementia care for the elderly.

This aggressive expansion into the public sector means that around a third of the turnover for Virgin’s UK companies now appear to be from government contracts. …

Sara Gorton, the head of health at the trade union Unison, said: “The company has been so keen to get a foothold in healthcare, it’s even been prepared to go to court to win contracts, moves that have cost the NHS dearly.

“While the NHS remains dangerously short of funds, taxpayers’ money shouldn’t be wasted on these dangerous experiments in privatisation.”

One former surgery manager who spoke to the Guardian said Virgin appeared to be paid more for doing less in her area, although the company said “because the contracts are generally not directly comparable, we don’t believe it to be true”.

Guardian analysis reveals the way the company that began selling records in the early 1970s has diversified in a bewildering way over recent years. …

In March 2017, it had almost 1,200 staff – a five-old increase from the year before. Over the same period, its turnover increased from £133m to £204m and its operating profit rose from £7.3m to £8m.

Though healthcare is a growing part of the group, Virgin still appears to make most of its money from transport.

Virgin UK Holdings, the UK business which holds its rail and healthcare ventures, reported revenues of £1.5bn in 2016 and paid £22m in tax.

Earlier this year, Virgin Trains had its west coast line franchise extended for another year. …

Paul Evans, the director of the campaign group NHS Support Federation, said: “Virgin Care are the biggest private sector winner to emerge out of the NHS experiment with competition and outsourcing.

“We don’t know the final shape of it, but players like Virgin and Care UK clearly see a big opportunities for business to continue to deliver clinical services for the NHS.”

https://www.theguardian.com/society/2018/aug/05/virgin-awarded-almost-2bn-of-nhs-contracts-in-the-past-five-years

The devasting failure of academy schools

What happens when academy schools fail … not a lot.

https://www.theguardian.com/education/2018/jul/22/academy-schools-scandal-failing-trusts

Privatisation: today Barnet … tomorrow …? The end of “easy councils”

Owl gathers that the company Barnet outsourced most of its services to is known in the borough as C(r)apita!

“London Borough of Barnet is considering proposals to bring 11 services back in-house — including finance and accounting — in a move that could spell an end to its “easy council” approach.

The council achieved notoriety in 2012 when it decided to outsource up to 70% of its services through a separate joint venture company established with Capita.

But a report to the council’s cabinet this week recommended a rethink of the policy in response to the outsourcing giant’s financial problems and continuing austerity.

The council report said: “Capita’s focus in future will be delivering technology-enabled services, at scale, where the company believes it can add the most value to service delivery.”

Capita’s change of strategic direction — including a sale of treasury adviser Capita Asset Services — occurred last year after issuing a series of profit warnings.

The council added: “The rapidly changing external environment has accentuated the need for the council to increase the level of direct control it exercises over the levers that affect its strategic direction”.

In response, the council says it prefers the option of bringing some services back in-house, rather than a wholesale insourcing, or continuing with the existing arrangements.

Finance and accounting — apart from transactional services provided from a shared service centre in Darlington — are among the services earmarked for a return to direct council provision.

Others include estates, strategic human resources, some social care services, regeneration commissioning, highways, economic skills and development, cemeteries and strategic planning.

Another 17 services, among them printing, payroll, pensions administration, customer services, development control, trading standards and licensing, would continue to be outsourced to Capita.

Officers at the authority will now work on defining the best way forward and drawing up a business plan for changes.

Richard Cornelius, Barnet’s council leader, said: “Many things are working well, and it’s right that we build on them. Where this is not the case, changes are needed.”

Cornelius said that changes would only be recommended if they offered a good deal for the Barnet taxpayer.

Jonathan Prew, managing director of Local Public Services at Capita, said: “The proposed review is an opportunity to respond to changing circumstances and needs that have evolved over the last five years to ensure that a future partnership is focused on providing services that will deliver best value for residents and all stakeholders.

“Our partnership has achieved significant financial benefits, and we continue to be focused on strengthening our performance where we need to and delivering quality services across the borough.”

The chief executive and leader of the council have resigned from the board of the joint venture, Regional Enterprise, to avoid conflicts of interest during the review period.”

http://www.room151.co.uk/resources/barnet-on-the-verge-of-returning-services-in-house/

Privatisation – more evidence of the downside – Housing sale and leaseback

“A “disastrous” Ministry of Defence property deal could get worse when rental rates are reviewed in 2021, MPs have said.

The MoD’s sale and leaseback arrangement in 1996 with Annington Property Limited had left the department between £2.2bn and £4.2bn worse off over the first 21 years of the contract.

The Public Accounts Committee said the deal has been “disastrous for taxpayers” but could cost them even more when rent is reviewed from 2021.

PAC chair Meg Hillier said: “Taxpayers have lost billions as a result of this appalling deal and there could be worse to come if the MoD fares poorly in rent negotiations.

“The uncertainty over those negotiations is a further slap in the face for those forces families who, for far too long, have endured poor standards of subsidised accommodation.”

Under the deal, agreed during John Major’s time as prime minister, 55,000 houses were sold by the MoD to Annington before being rented back on 200-year leases.

A report by the National Audit Office in January found that rising housing prices since the deal was agreed had left the government between £2.2bn and £4.2bn worse off than it would have been if it had kept the properties.

The rents Annington charges the MoD for the houses – subject to a 58% downwards adjustment to date – are expected to increase significantly when the current agreement ends in 2021.

In its report, which was published on Friday, the PAC said that the average annual cost to rent, manage and maintain each property is £7,807 and recommended the MoD develop a plan to reduce the number of empty properties.

The committee said that the number of empty properties currently stands at more than 10,000 – roughly the same as 21 years ago – despite a 30% fall in the total number of properties rented back from Annington over that period.

It said it was “scandalous that the department still holds so many empty properties at a time of a national housing shortage, and has made almost no progress in 20 years in reducing the number.”

https://www.publicfinance.co.uk/news/2018/07/accounts-committee-blasts-mod-property-deal

The case against privatisation of public services – evidence

“Research conducted in 2015 by the New Economics Foundation for the Trades Union Congress found that outsourced staff at private companies earned less, worked longer hours and were more insecure in their jobs than their counterparts in the public sector. The differences can be stark: a senior care worker for a private contractor will be paid almost half the hourly rate of a colleague in the public sector.

None of this is coincidence. It’s widely accepted that when a low-paid service job, such as cleaning or portering, is contracted out to a company it drives up profits at the expense of workers.

“Through outsourcing, university managers routinely allow low-paid workers to be treated disgustingly, in ways they would never tolerate for their own staff,” says Jason Moyer-Lee , general secretary of the Independent Workers of Great Britain (IWGB), a trade union leading some of the key fights for the rights of college facilities staff. “Yet when we raise these issues, the standard college answer is: ‘This is nothing to do with us; take it up with the contractor’.”

It took 11 years of campaigning by the Unison trade union and students for Soas University of London to agree to bring cleaners in-house, starting this autumn. Last summer, the London School of Economics agreed to do the same. Yet the IWGB is still battling Senate House, the administrative hub of the University of London, for better rights for facilities staff. …”

https://www.theguardian.com/commentisfree/2018/jul/18/cleaners-fair-wages-university-in-house-working-lives