Owl says: more money to be spent on another useless quango. Can you imagine the correspondence? Instead of a long-running battle with a landlord, it will be an everlasting problem with a taxpayer-funded quango, which could go something like this:
I live in a flat with no heating, my landlord refuses to fix it.
Rate your heating and explain your problem in as technical way as possible, on this 20 page form. (end of week 1)
I don’t have any heating, I can’t get more technical than that, I’m not a plumber or electrician.
We cannot process your complaint unless you fill in the form and have it certified by a plumber or electrician. (end of week 4)
(You fill in the form as best you can).
Sorry, you did not include information about the warranty and the plumber you engaged said he could not provide more information without a full inspection. (end of week 8)
I don’t have the warranty, my landlord has it and won’t let me see it, it’s my landlord’s responsibility to engage and pay for an inspection
Sorry, we can’t help you if you do not have a copy of the warranty and a copy of the inspection report from your landlord (end of week 12)
So what do I do now – I have no heating, I’ve paid for a plumber’s visit out of my own pocket and my landlord refuses to give me a copy of the warranty and refuses to call a plumber? (week 16]
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“HOUSEHOLDERS will soon be spared long-running battles with rogue landlords and builders to get their homes repaired.
A new watchdog will be appointed to adjudicate in disputes over damp walls, broken boilers and crumbling plasterwork.
The government appointed housing ombudsman will have sweeping powers to resolve disagreements between dissatisfied residents and landlords or builders.
He will also be encouraged to name and shame dodgy housing or repair providers.
It will be a lifeline for millions of tenants or home-owners locked in long-running rows over everything from outstanding repairs to cracks in new-build homes. …”
Housing Secretary Sajid Javid will today launch an eight-week consultation on the precise role of the new official.”