South West Water (SWW) have confirmed that water has since been restored to areas of East Devon after locals reported more than 24-hours without water. Residents in Axminster and Tiverton faced hours without water over the weekend after a number of pipes burst, and some locals in Seaton say they still do not have water access.
The taps might be running dry, but given the rain we have had, you can bet that the Combined Sewer Outfalls (CSOs) will have been pouring freely into our rivers and into the sea. Strange smells in Exmouth? – Owl
Some locals reported they had no access to water for 36 hours after the pipes burst. A statement from SWW said the company had been working “through the night” to restore water, and had delivered bottled water to residents without water.
Jane, from Seaton, told Devon Live: “I don’t know how many are affected. There is a care home in Seaton without water. “
She continued: “They’ve given different reasons at the moment; one was a burst pipe, another was a pumping issue. We don’t know what is going on but it’s a bit much.”
Jane says she has been unable to shower due to the water issues. She said: “I’ve tried to ring SWW but it was a two-hour wait. When is it going to be fixed? There are elderly and vulnerable people involved. “
A resident in Honiton said they were unable to “drink water, flush the toilet, or shower” from around 10pm on Sunday, December 18. According to the SWW Twitter account, a burst pipe on Saturday (December 17) meant residents in Seaton lost water – this was followed by a second burst pipe which extended the loss.
A statement from SWW, released today (Monday), said water has since been restored to Axminster, though customers may experience a drop in water pressure while “water recharged the system”. The company said “extreme weather conditions, with temperatures moving quickly from -6 to 11 degrees” put pressure on pipes, leading to bursts.
A South West Water spokesperson said: “We know that some customers in Tiverton and Seaton are experiencing disruption to their water supply. We have worked hard all weekend and through the night to restore supplies to customers in Axminster and water is now restored, but customers may experience low pressure while water recharges into the system.
“The extreme weather conditions, with temperatures moving quickly from -6 to 11 degrees, did put our network under pressure and our team are responding very quickly to find and fix bursts. We thank customers for their patience while we work hard to restore all customer supplies.”