South Western Ambulance Service has declared a critical incident due to “extreme pressures” currently on paramedics in the region.
Sam Beamish www.devonlive.com
The NHS Foundation Trust has tweeted that some patients may need to wait longer for an ambulance while others might need to seek help elsewhere.
Patients are also being urged to only dial 999 if they’re in a life-threatening emergency.
The statement on Twitter does not give an explanation as to what the extreme pressures are that the service is dealing with, but people are being urged to “make the right call”.
A spokesman for South Western Ambulance Service said: “We have declared a critical incident due to extreme pressures on our service.
“As a result, some patients may wait longer for an ambulance while others could be advised to access alternative services if their call is not life-threatening.
“We need you to only call 999 in a genuine, life-threatening emergency so we can help those most in need.”
South Western Ambulance Service responds to around 2,650 emergency incidents a day.
The service is encouraging people to contact NHS 111 if you have a non-life threatening but urgent medical problem, for example, broken or fractured bones, sprains or burns.
There are also a number of other NHS services available.
South Western Ambulance Service has been approached for further comment on the situation.