Cranbrook has “district heating” which is lauded as a good thing in the DCC report on the town (see below). But is it a good thing in the long run? Is it cleaner? What effect does a virtual monopoly have? What happens if it has a major failure? The Which consumer organisation is not too sure.
Here is the report:
“Most people in the UK get their heating from mains gas. They can switch suppliers if they aren’t getting a good deal and have protection if they are mis-sold a service, wrongly billed or their energy supply is interrupted. In contrast, district heating customers have no opportunity to switch suppliers or right to redress should the service fail to meet expectations.”