The reality of estate rentcharges – inability to sell a home

As in Cranbrook, and possibly other areas of East Devon. In Cranbrook, the town council is taking on these charges and includes it with the precept, so everyone in the town pays for them whether they are part of thse developer’s estates or not.

“‘Freehold charges cost us our dream home’

Peter Kirby and Jen Tweedle, with children Amelia and Zac, say they’ve been told their house could be unsellable
“To be honest we were absolutely devastated by it. You would never buy a house without being able to sell it again”.

Jen Tweedle is talking about the moment she and her fiancé Peter realised why their house sale fell through over the summer.

Their buyers couldn’t get a mortgage after discovering Jen and Peter’s new-build, freehold property was subject to an estate rentcharge.

Peter said: “We lost the sale and our dream house… and that was very disappointing.”

What is an estate rentcharge?

An estate rentcharge is imposed when private developers build housing estates that the local authority won’t “adopt”, meaning councils won’t pay for the upkeep of public spaces or roads on that estate, or pay for things such as street lighting.

When that’s the case developers – or once any building works are finished, residential management companies – establish the charge to pay those bills.

But some residents have criticised this process, saying they have very little control over the charges and that there’s not enough transparency about exactly what they’re paying for.

In addition to this, crucially, if homeowners fall 40 days behind on their payments, the law on estate rentcharges allows developers, or management companies, to take possession of a property to ensure they get the money they’re owed.

Although this is extremely rare, the fact that the legal right exists can put potential buyers off and leave mortgage providers unwilling to lend on properties subject to rentcharges.

However, the Home Builders Federation says rentcharges are the fairest way to make sure communal areas are paid for and maintained.

‘Unsellable’

In Peter and Jen’s case, their potential buyers couldn’t get a mortgage agreed because the home was subject to an estate rentcharge.

“We bought our house [in Oxfordshire] back in July 2016 and we were informed by the estate agent there’d be a service charge which, coming from London, we weren’t worried about,” Peter says.

“Basically we weren’t told by our solicitor or by our estate agents what an estate rentcharge actually meant in terms of the law”, Jen adds.

She’s also unhappy at how they were treated by the developers, their solicitors and estate agent, and how they didn’t even find out their rentcharge might be a problem until they tried to sell.

“The sudden surprise of it all, the fact that the term ‘your house is unsellable’ was thrown at us… you would never buy a house to not be able to sell it again.”

For now, Peter and Jen have taken their home off the market and will look again in the new year.

“We have to be resigned to the fact that this problem may reappear.

“Probably about £2,500 has already been paid out and we still need to pay solicitors another £1,500 hoping they will be able to sell our house, we don’t know.

“Maybe our house is unsellable.”

Beth Rudolph, a director of the Conveyancing Association, says the failure of house sales due to estate rentcharges is becoming more common.

“Just yesterday a developer refused to vary the terms of a rentcharge that the lender had confirmed was not acceptable to them because of the risks to themselves and the borrower,” she says.

“We need the government to intervene to change the law so that someone cannot effectively lose thousands of pounds because they forgot to pay a £6 rentcharge.

“We would absolutely expect that any rentcharge owner should be able to recover arrears of payments in the normal debt collection way, but not to be able to grant a long lease or possess the property.”

‘Fairest way’

Andrew Whitaker from the Home Builders Federation says because of cuts to local authority budgets many local councils just don’t have the money to adopt estates like they would have in the past.

“As part of a development we [developers] build places – not just homes. So things like parks, shared spaces, roads,” he says.

“In the past we used to hand all of this to the local authority and they’d maintain it in the future. Because of cuts and local authority budgets being strained they are less keen to do this.

“They still need maintaining and the fairest way to do this is to establish an estate rentcharge.”

https://www.bbc.co.uk/news/business-50519066

Why are only half of Cranbrook residents using the soon-to-close doctors surgery?

Could it be the transient nature of renters in the town? Or no effort to sign people up? Or its poor location?

Whoever heard these days of doctors complaining they don’t have enough patients!

“Cranbrook residents are hoping to find out more about the future of its GP surgery which is at threat of closure due to low patient numbers, staffing problems and financial problems.

Access Health Care (AHC), which runs Cranbrook Medical Centre in Younghayes Road, has revealed it will not be extending its contract which is due to expire on March 31, 2020.

It is not known what will happen to the centre after that time, but Devon’s Clinical Commissioning Group has assured it is working on potential solutions.

AHC, which operates five Plymouth GP surgeries, as well as Cranbrook Medical Centre and Exeter’s Clock Tower Surgery for the homeless and vulnerably housed, has stated the following reasons for not renewing the contract.

Currently only around 3,500 of the 6,500 residents at Cranbrook are registered

AHC cannot recruit the necessary GPs and nurses to provide the service required

The location of the surgery

A lack of government funding per patient to run an effective GP service” …

https://www.devonlive.com/news/devon-news/residents-await-outcome-cranbrook-gp-3563934

Cranbrook sports facilities not good enough – developers refuse to help

Penny-pinching in 2014, penny-pinching now.

“Cranbrook could be set to get a new bar and club room as part of facilities for the town’s sports hub – as the original plans for the site have been declared inadequate.

The sports hub at Cranbrook – known as Ingram’s field – has been up and running since May 2019, five years after it was initially conceived, and this summer finally saw football and cricket played in the new East Devon town.

The 2014 application for the site saw a design and layout for a changing room building also approved and five years later, the developers are finally in a position to deliver it.

However James Brown, Cranbrook New Community Manager, in a report to East Devon District Council’s cabinet, says that while it would meet the historic obligations, that design is not appropriate for today’s needs. …

He instead is proposing that the cabinet back plans that would see a bigger building built that would consists of six changing rooms, rather than four, and would also include a family room and a bar and club room.

The developers have said that they would invest only their original budget towards the newly enhanced pavilion and would not meet any additional costs, and have added that they are not prepared to undertake the design work and minor revisions to the building to bring it within budget. …”

https://www.devonlive.com/news/devon-news/new-bar-sports-facilities-planned-3558292

“Freezing home forces disabled Cranbrook mum to be separated from her young twins”

Is this the district heating? Not a good ad for Eon or Cranbrook …

“A young disabled mum with 15-month-old twins has told how the dream of finally moving into a permanent home in Cranbrook – after being rehoused four times since they were born – has turned into a nightmare.

Amber Owen-Jones has not seen her children for five days because they are having to live with her mother in Somerset as their new ‘freezing’ two-bedroom housing association property has no hot water or heating.

Last Friday, the 19-year-old and her partner Michael Korth, 21, picked up the keys to their new home and say that when they realised not all the utility services were working, a LiveWest employee notified energy provider Eon by emailing them their tenancy agreement to get a new account set up. …

However, they say they were told someone won’t be coming until today, October 30, and no time was confirmed.

Amber said: “Eon were refusing to turn our hot water and heating on. The house is absolutely freezing.

“My children even had blue feet as we have no carpets. Eon kept saying they will sort it out on Wednesday, but it’s not acceptable. …”

https://www.devonlive.com/news/devon-news/freezing-home-forces-disabled-cranbrook-3478804

DevonLive’s best misleading headline yet! “Cranbrook will get its town centre within years”


NOT the design – just a warning!

The headline appears above an article which suggests that Cranbrook developers will now get away with financing “one multi-use building” (cheap) instead of the larger number of (more expensive) single-use buildings they were supposed to construct!

The part of the article not reproduced is the second half where DCC councillors (including former EDDC Leader Sarah Randall-Johnson) desperately try to pretend this is good news.

“… The multi-purpose building would provide flexible space for children’s, youth, adult and library services with potential use for public health and highways services, as well as space for the town council.

The trigger point for the provision of the children’s centre facilities– 2,000 home occupations – has been met which means the Cranbrook consortium of developers have to construct the children’s centre facilities no later than June 10, 2021.

The existing planning agreement also requires them to provide town council offices in the town centre by June 2021, and youth facilities and a library when the 3,450 home is occupied, currently expected to be in 2025.

Devon County Council’s cabinet on Wednesday morning though unanimously agreed to try and renegotiate the agreement so that the multi-purpose building can be built, and subject to funding, should be complete within the next two years.

It would be built on land that is supposed to be the town centre, but currently remains an empty green space.

Cllr Rufus Gilbert, cabinet member for economy and skills, said that bringing forward the delivery of the library and the youth services would provide the town with the services that it needed. He added negotiations were still ongoing, but he enthusiastically welcomed the move, saying: ”
“The existing agreement is for these key services – the library, youth and a children’s centre facilities – to be built over the next two to six years.

“But as the town is continuing to grow, especially noting the high proportion of families with young children and need for additional support, we must bring them forward.

“We believe that our proposed integrated community facilities building in Cranbrook’s town centre is the best way to provide these required facilities.

“It would allow residents to benefit sooner, and give us greater control over the design and delivery of the facilities.” …”

https://www.devonlive.com/news/devon-news/cranbrook-town-centre-within-years-3414376

Cranbrook: one multi-purpose DCC building triggered – maybe, if money available

But no plans for anything else.

“If all goes to plan the community facilities building will include a flexible space for children’s, youth, adult and library services with potential use for public health and highways services, as well as town council working space.

The building could be completed within two years, if funding is secured.

The trigger point for the provision of the children’s centre facilities – 2,000 homes being occupied – has been met which means the Cranbrook consortium of developers have to construct the children’s centre facilities no later than June 10, 2021.

The existing planning agreement also requires them to provide town council offices in the town centre by June 2021, and youth facilities and a library when the 3,450th home is occupied, currently expected to be in 2025.

But council officers are recommending the agreements be renegotiated so that a multi-purpose building can be built.

Nearly 2,000 homes in the new town are currently occupied and while the town has a primary school, an allthrough school, a multi-purpose building with GP surgery space and a train station, the only building that has been provided in the town centre is a the pub Cranberry Farm.

Other facilities such as additional town centre shops and a food store are commercially led and will likely only come when there are more people living in the town. There are no fixed timescales for when it may happen. …”

https://www.midweekherald.co.uk/news/tow-centre-community-building-plan-at-cranbrook-revealed-1-6302771

“District bosses accused of neglecting Cranbrook – but they say authority faces its own finanical pressures”

“The district council has been accused of neglecting its duties to support Cranbrook compared to other towns across East Devon.

In two letters sent to East Devon District Council’s (EDDC) deputy CEO, Richard Cohen, Cranbrook Town Council chairman Les Bayliss urged the authority to integrate Cranbrook and provide it with the same level of support it gives other towns. Cllr Bayliss said: “If Cranbrook is to continue to flourish, the community needs the district council’s investment.”

The town council has asked EDDC to help cover sizeable ground maintenance costs for Cranbrook’s country park.

Cllr Bayliss said a ‘substantial’ amount of council tax in Cranbrook – which is the fifth-highest tax in England out of more than 10,000 parishes – goes towards maintaining the green space. Cllr Bayliss said the maintenance costs are in the region of £200,000 per annum, adding: “It is clearly unfair that the cost burden is carried by Cranbrook taxpayers alone.”

The town council has also demanded the district council provides 500m² of commercial space in Cranbrook’s eagerly-awaited town centre. Cllr Bayliss said: “The development of [the] town centre in Cranbrook has not commenced to date, despite discussion among various partner organisations for many years.”

However, in a letter in response to the concerns, EDDC CEO Mark Williams blamed the district council’s own financial difficulties it faces in the short to medium-term future for its perceived lack of support.

He said: “It will increasingly be the case that communities will have to expect to fund their own assets as principal councils are fundamentally compelled by the Government to focus on statutory services.”

Mr Williams also dismissed the town council’s request for help funding the country park maintenance cost.

He said: “Representatives of our countryside service held extensive discussions with Cranbrook Town Council on a management plan that we initially submitted to [Cranbrook] Consortium with our proposals and costs associated with managing and adopting the country park… I assume that in seeking transfer of the land to the town council, you will have assessed the cost of managing and maintaining the land and reflected this in the precept amount you are charging your residents.”

https://www.midweekherald.co.uk/news/cranbrook-funding-request-to-eddc-1-6298803

EDDC CEO Mark Williams at loggerheads with Cranbrook Town Council

Unfortunately, the photographs of the correspondence do not copy well, so go to the Cranbrook Town Council website to read (Owl has taken poor but hopefully legible on this site copies should they disappear)

https://www.facebook.com/cranbrooktowncouncil/
Post dated 18 September 2019 at 14.26

A taster …

Council letter

Williams letter:

Battle lines drawn!

BREAKING NEWS: “GP provider abandons Cranbrook Medical Centre”

And this in a town which has got grants to become a “Healthy New Town”!

Home

“Hundreds of residents could be without GPs if a new provider is not found for Cranbrook Medical Centre by March next year.

Access Health Care (AHC) has revealed it will not be extending its contract which is due to expire in March 2020.

The firm, which operates from the Younghayes Centre, has cited staff recruitment and retention and Cranbrook’s location as reasons to pull the plug on operations.

The medical centre has experienced low patient numbers, adding to AHC’s burgeoning financial pressures.

NHS Devon Clinical Commissioning Group (CCG), which is responsible for planning, paying for and monitoring GP practices in Devon, said its priority is to make sure that the population of Cranbrook continues to have access to a full range of GP services and care.

Mark Procter, director of primary care at the CCG, said: “We have a number of options to explore and are committed to finding the right solution for Cranbrook.

“All services continue at Cranbrook Medical Centre and patients should attend appointments as normal.

“We are writing to patients with further information this week and will keep them up to date with developments.”

Three drop-in sessions have been arranged at the centre so the CCG can hear people’s views on the process.

The first two will be held on Tuesday, October 15, from 10am to noon, and 2pm to 4pm.

The third will be staged on Wednesday, October 16, from 6pm to 8pm.

Mr Proctor said: “In the meantime, please be reassured that there is no need for you to take any action and all appointments and services continue as normal at Cranbrook Medical Centre.”

https://www.midweekherald.co.uk/news/gp-provider-abandons-cranbrook-medical-centre-1-6278291

Trump, Obama, Netflix – and Taylor Wimpey in Cranbrook?

Owl is not just interested in East Devon, oh no. Owl has relatives in the United States and has been known to cast its beady eyes over the pond to see what the owls over there are up to.

Imagine Owl’s surprise when reading about President Trump’s latest spat with ex-President Obama about Obama’s contract with Netflix to see this Google “push” advert pop up:

Now, Owl knows this is a targeted, personalised ad – but who would have expected it to turn up here? And why does Taylor Wimpey think Owl wants one of their little boxes in Cranbrook?

Obviously desperate times for Taylor Wimpey and Cranbrook!

“Historic High Street funding winners named”

The south-west, as usual, gets least funding, and, of course, Cranbrook, with no town centre at all, is NOT historic!

“Historic English shopping centres will benefit from a £95m regeneration fund, the government has said.

In all, 69 towns and cities will receive money, with projects aimed at turning disused buildings into shops, houses and community centres.

The largest share of money, £21.1m, will go to the Midlands, with £2m going to restore buildings in Coventry that survived World War Two bombing.

The government said the move would “breathe new life” into High Streets.

The government’s Future High Street Fund is providing £52m of the money, while £40m will come from the Department for Digital, Culture, Media and Sport (DCMS). A further £3m is being provided by the National Lottery Heritage Fund.

Towns and cities had to bid for the £95m funding, which was first announced in May.

The announcement comes after figures showed that about 16 shops a day closed in the first half of the year as retailers restructure their businesses and more shopping moves online.

Lisa Hooker, consumer markets leader at PwC which was behind the research, said retailers had to invest more in making stores “relevant to today’s consumers”, but added that “new and different types of operators” needed encouragement to fill vacant space.

‘Wider regeneration’

The government said the money would “support wider regeneration” in the 69 successful areas by attracting future commercial investment.

“Our nation’s heritage is one of our great calling cards to the world, attracting millions of visitors to beautiful historic buildings that sit at the heart of our communities,” said Culture Secretary Nicky Morgan.

“It is right that we ensure these buildings are preserved for future generations but it is important that we make them work for the modern world.”

Other major projects include a £2m drive to restore historic shop-fronts in London’s Tottenham area, which suffered extensive damage in the 2011 riots.

By region, the funding breaks down as follows:

London and the South East: £14.3m
South West: £13.7m
Midlands: £21.1m
North East and Yorkshire: £17.2m
North West: £18.7m

You can read a full list of the towns and cities that will benefit here

https://www.bbc.co.uk/news/business-49692091

but for south-west:

Chard
Cullompton
Gloucester
Keynsham
Midsomer Norton
Plymouth
Poole
Redruth
Tewkesbury
Weston-Super-Mare

“Increasing competition from online outlets is putting High Streets across the country under growing pressure,” said the DCMS.

“As part of the government’s drive to help High Streets adapt to changing consumer habits, the £95m funding will provide a welcome boost.”

Responding to the move, shadow culture secretary Tom Watson said High Streets had been “decimated” by “a decade of Tory austerity”.

He added: “This funding pales in comparison to the £1bn Cultural Capital fund that Labour is committed to, which will boost investment in culture, arts and heritage right across the country, not just a few lucky areas.”

https://www.bbc.co.uk/news/business-49692090

DevonLive’s attempt to talk up Cranbrook – own goal

UPDATE: in the couple of hours since the publication of this post, the comments on the DevonLive site have been cleaned up!

Hot on the heels of criticism of Cranbrook, DevonLive attempted to find some “good news” about it. However, it didn’t go quite to plan.

The first person they chose works in the local estate agent’s office – well, you’d hardley expect any criticism there – duh.

The second person had a few nice things to say about it and then rather spoilt it with this comment:

… It feels like they [houses] were just thrown up, to be honest, with cheap materials.” she says. “The walls are very thin. It is fine between our house and the neighbours but the inside walls are different. There is a lot of creaking and you don’t expect that with a new house. The garage roof was leaking too. That was fixed but it is leaking again now.

It would be nice to have a town centre,” she says. “They keep saying we’ll have one but we haven’t yet. This Co-op can’t really cope with the number of people. We like it here overall. The school facilities are very good and there are a lot of young families. We don’t have any plans to move and will stay for the foreseeable future.

“On the downside the trains are crowded and often don’t turn up at all. But they’ve just put more buses on and they are every 20 minutes to Exeter.”

The third person said:

“… The shop should be more affordable. Overall it is enjoyable but there is not enough to do for the teenagers. I have a teenage son and I don’t think there is anything here for him to do. Some of them hang around the shop and benches in the evening.

“The primary school is lovely but we have problems with communication with the college.”

Then comes journalism at its BEST! What makes Cranbrook so good?

The constant supply of new housing is clearly a selling point for Cranbrook. Young families in particular are attracted to homes built for modern-living, with fitted kitchens, double-glazing, reliable boilers and infrastructure, patio-doors to the garden, little or no upkeep worries.”

Er, sorry guys, Cranbrook Town Council just took on estate rent charges from developers for the whole town and council tax bills rose to cover them!

The journalist goes on, foot in mouth:

As of 2019 Cranbrook – a start-from-scratch development – is a market town without a market and a population to shop ratio of 1:5,000.”

THEN you come to the comments! Suffice to say, most are NOT complimentary, and some are VERY rude!

Better luck next time!

https://www.devonlive.com/news/devon-news/what-people-really-think-cranbrook-3285460#comments-section

“How ‘basic’ Cranbrook has gone from pioneering new town to almost unfit for purpose”

Anyone remember the “good old days” when the likes of Diviani, Twiss, Thomas and others extolled the virtues of the “new” town – and even got themselves not one but TWO awards for it? Many people wondered how that had come about at the time!
https://www.theexeterdaily.co.uk/news/uk-news/two-national-awards-cranbrook

Devon County Council pointed out its flaws FIVE ago in a 2014 in a damning reporht which identified ALL its current problems, but no-one at EDDC listened:
https://eastdevonwatch.org/2015/09/14/what-mainstream-media-isnt-telling-you-about-that-dcc-cranbrook-report/

Now the price is being paid – this is what you get when your government and your council is developer-led.

And what does the current council leader suggest: ANOTHER talking shop!

Owl thinks a few heads should roll first for the mess the council finds itself in … starting with lead officers CEO Mark Williams and Deputy CEO Richard Cohen who have masterminded the omnishambles …

“… East Devon District Council’s cabinet on Wednesday night heard that the legal agreement that plays a critical role in establishing the trigger points for the delivery of facilities has become ‘an inflexible legal document which was negotiated in a different financial era’ and some of the facilities were ‘no longer fit for purpose’.

Among the current obligations is the Cranbrook Consortium must provide a children’s centre at 2,500 occupations. Devon County Council has now served notice on the consortium and requires them to design, construct and complete them by either June 10, 2021, or when 2,500 homes are occupied.

Andy Wood, projects director, told the meeting: “We are therefore in danger of defaulting to a scenario that may not be fit for purpose or affordable over the longer term. Given the looming trigger points we are rapidly approaching the point of no return. …”

https://www.devonlive.com/news/devon-news/how-basic-cranbrook-gone-pioneering-3288218

“Stark warning Cranbrook is at risk of becoming an ‘austerity town’ bereft of key services and facilities for residents”

“Cranbrook is in danger of becoming an ‘austerity town’ with its residents deprived of key services and facilities, it has been warned.

East Devon District Council (EDDC) experts say authorities are at the ‘point of no return’ when it comes to delivering vital amenities for the fast-growing community.

They have now called for a task force to be formed to rethink how the new town can secure the assets it needs.

Officers have recommended that the authority’s cabinet approves the setting up of a Strategic Delivery Board when it meets next month.

A report to members says: “The original vision for Cranbrook was as a freestanding new community which would be capable of supporting its own assets and services.

“In a constrained financial environment, there is a need to actively reinvent how these will be delivered on a sustainable basis.

“Without this, there is a significant risk that Cranbrook will become an austerity town, bereft of the facilities and services that the population both expect and demand.

“This paper identifies that the delivery of key assets in the town centre is at a critical stage and puts forward a proposal for charting a clear path forward to ensure their successful delivery.

“The proposed Strategic Delivery Board is considered to be the best means to ensuring the necessary coordination and oversight.”

Some 3,500 homes have been granted planning permission at Cranbrook to date – with 8,000 earmarked. The town’s ultimate population will be around 20,000 people.

Town council offices, a library, and a health and wellbeing hub have been in the pipeline since 2015, according to the report.

The latter would cater for children’s and youth centre, primary care and leisure centre provision.

“The delivery of assets and services in Cranbrook is fundamental to the successful achievement of the vision for the town,” adds the officer.

“We are rapidly approaching the point of no return.

“This should not be seen purely as an issue relating to built facilities.

“Rather, it goes to the heart of how public services are delivered in the town to meet the needs of a young, growing population, including those with particular needs, both now and in the future.”

The report details how Cranbrook is key to the district’s housing growth and EDDC’s finances – through both developer contributions and council tax.

The council raked in £8.8million in government New Homes Bonus cash in 2017 and 2018.

Cranbrook is being delivered through a ‘commercially-driven’ model – with no public sector control of land.

A Section106 agreement – developers’ cash contributions for infrastructure – plays a critical role in the delivery of community facilities.

“It has become clear that certain of the facilities that are set out in the agreement are either no longer fit for purpose,” says the officer.

“Ultimately, there has been no resolution as to what form key facilities should take and how they should be delivered. Nonetheless, we are now at a stage where critical trigger points are being reached.”

The aim of the proposed Strategic Delivery Board would be to ‘focus on the delivery of future assets and services for Cranbrook’.

It would ‘provide oversight and ensure that the three tiers of local government can speak with one voice’ and comprise of two members from the town, district and county councils.

EDDC’s cabinet will consider the report on September 4.”

Stark warning Cranbrook is at risk of becoming an ‘austerity town’ bereft of key services and facilities for residents

Cranbrook population to grow to 18,000 (with a town centre?)

“The new town of Cranbrook near Exeter will grow to have a population of around 18,000 people under a plan submitted to central government.

East Devon District Council has submitted the local plan for Cranbrook to the Secretary of State for examination.

Local plans are drawn up to shape the future development of towns and villages.

East Devon District Council said the plan envisaged the town growing to 7,750 homes.

When building first started in 2011 Cranbrook there were 2,900 homes planned as well as schools, shops, a library and energy plant.”

https://www.bbc.co.uk/news/england/devon