NHS using hotels in Plymouth and Bristol to house patients amid pressure on hospitals

Hotels in the South West are being used to care for patients who are ready to be discharged from hospital as pressure on the NHS continues to grow.

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People who are medically fit enough to leave hospital but can’t get the social care they need in the community are being put up in the hotels to help free up beds.

Hospitals in Plymouth and Bristol are among those using hotels to relieve pressure, and the scheme is currently being discussed by health bosses in Cornwall.

It is understood the Leonardo Hotel in Plymouth City Centre, previously a Jury’s Inn, is among those being used to provide care.

NHS Devon has been using their care hotel since mid-October 2022 with 40 beds available across two self-contained floors.

A spokesperson for NHS Devon said: “Care hotels are just one of many positive measures health and care partners have put in place to reduce pressure on busy health services this winter.

“They are not used for hospital patients and are used to provide social care for people who are medically fit and do not require hospital care but do need additional living support after a stay in hospital or to prevent them from needing to be admitted.”

One anonymous user of the service praised the “camaraderie from everyone” at the site, adding: “You have all been so kind to me, nothing is too much trouble. Such pleasant memories.”

While another patient at the Devon care hotel added: “I feel very grateful the carers have been very caring and good to me.”

Meanwhile in Bristol 30 beds have been put aside at an unknown hotel in the city centre for patients leaving hospitals in the area.

The average length of stay at the site, which has been running since the end of last year and will continue until the end of March 2023, is expected to be around three weeks per patient.

A spokesperson for the Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) said: “Local health and care services are under significant pressure and this temporary care facility delivered at a local hotel will help us to improve the ‘flow’ of patients through our hospitals by ensuring more people can be discharged as soon as they are medically fit to leave hospital.

“Nobody should have to stay in hospital longer than necessary and this facility will ensure more people can be discharged promptly.

“It will also improve the flow of patients through our hospitals while helping to address ambulance handover delays.”

The care facility is being provided by CQC-registered homecare company Abicare and is being delivered by live-in care workers on a 24/7 basis with visiting clinical teams providing rehabilitation and primary care support.

In Cornwall, discussions are underway about the use of the care facilities in the Duchy.

A spokesperson for the Royal Cornwall Hospitals Trust said: “Health and care system discussions to set up a facility – similar to a care hotel that was in operation last year – are currently underway, however details are yet to be confirmed.”

2 thoughts on “NHS using hotels in Plymouth and Bristol to house patients amid pressure on hospitals

  1. A perfectly good care home, Shanford, in Budleigh Salterton was closed a couple of years ago amid much controversy and speculation as to who would benefit. Elderly patients were moved out against their wishes and staff given notice. It’s still empty!!!! Could it be reopened rather than using hotels??


  2. Likewise with Seaton hospital and all the other community hospitals, initially paid for by the local communities, supported financially and with stalwart volunteer help over the years. Those hospitals, the gems of our communities were stolen from us by the Conservatives through their constant lies and manipulation of meetings and so called consultations.

    Our local community hospital beds should have been allowed to maintain their valuable place in the heart of the community. The Conservatives might have forgotten ( or simply do not want to know) but we have not. We shall not forget what they did to us.

    Seaton hospital still stands, they could restore its use and there would be all the voluntary help they would need readily available. Our local community is good but Tory governments are not, they appear to wish to destroy all the good elements in our daily lives.


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