Linden Homes [Galliford Try]: “some roof tiles secured with duct tape”

“A homeowner plagued with issues in his new-build house said his family was left unsafe when the developer withheld a report condemning the roof.

Joe Tompkinson also said Linden Homes “reneged” on a promise to pay expenses if they moved out during repair work.

He said more than 400 different faults had been identified since his family moved into the house in Abbey Farm in Swindon in December 2017.

Linden has pledged to “attend to any issues” at the property.

Mr Tompkinson claimed he and his family had suffered a catalogue of “extremely poor and negligent” workmanship and botched repairs – including unbolted banisters, sinking bathroom floors, micro-cracks, subsidence and missing brickwork.

Shortly after they moved in, the couple were alerted to problems with the roof when a tile fell off, causing £3,000 of damage to Mrs Tompkinson’s car, and tiles were found to be secured with duct tape.

Mr Tompkinson said in December an independent survey condemned the “unsafe” roof because the majority of tiles were incorrectly secured and soffits built too low.

The father of three said he only discovered this information through a subject access request.

He claimed the “dishonest and obstructive” firm would not release the report or provide a copy to the National House Building Council (NHBC). …

It [Linden Homes] admitted there was “an unusually high number of reported issues” on the development, which has seen more than 40 other homeowners detail problems.