BBC Spotlight highlights Cranbrook district heating fiasco

A poor mother with 4 kids (including triplets) and no hot water, bathing them in the kitchen sink … intermittent problem … can’t stay warm … talking head from E.on says it is “bedding down” … consumers can’t switch … problems pretty much every day … residents think it is pretty rubbish … no option … E.on blames “internal plumbing” for at least one problem …

Oh dear – remember that award it got for “best new town” – though not eco-town” as it was originally labelled – that was quietly dropped.